USCIS Service and Office LocatorServices Overview » Application Support CenterApplication Support CenterApplication Support Centers, often called an ASC, offer fingerprinting services, usually after filing. Services before you fileASCs do not provide information services. We recommend you use our website or call customer service. Filing servicesThere are no direct filings of applications at an ASC. Services after you fileThe only after filing service provided by an ASC is fingerprinting related to an application for an immigration benefit based on an appointment. Customers will be notified about an ASC appointment by mail and should wait to receive the notice. If you cannot make the appointment; follow the instructions on the appointment notice to reschedule. If you believe there is a problem with a case that you filed, if you move or need other service, we offer a variety of Case Services while a case is pending or after it is completed. Just call customer service. ASCs do not directly provide Case Services relating to the status of applications or other associated services. Call customer service for information and assistance. AppointmentsAppointments we makeWe may schedule an appointment at an ASC as we process your case. It is important that you make every effort to make that appointment. Not appearing will at least delay your case. It may mean certain processing steps will have to be repeated. It may also affect eligibility for benefits, and could mean we will have to deny the application or petition. Our appointment notice will explain alternatives if you cannot make your appointment. Appointments you can makeFor certain services we let you make your own appointment. Just follow the instructions on the form instruction or the notice we send you. It is important you make your appointment promptly to ensure that the processing of your case is not affected. Requesting Special AccommodationsApplication Support Center LocatorFor information about a specific office, use the map below or enter your ZIP code in the box provided. All fields marked by the following symbol must be completed. Find your offices by state:Click on your state in the map or select it from the dropdown below. All fields marked by the following symbol must be completed. 02-13-2013 08:10 PM CST |