Telephone Care

If you are having a medical emergency, please dial 911.

For help during business hours (8:00 a.m. - 4:30 p.m.), please contact the nearest VA facility.

After hours, holidays and weekends, please contact the VA Mid-Atlantic Health Care Network Telephone Care Program (1-919-956-5541) for medical advice, questions about your medication, have new symptoms or need self-care advice, call the toll free numbers listed:  

By E-Mail
VA has established an Inquiry Routing and Information System that provides answers to frequently-asked questions. You may use this system to submit a comment, question, or concern.

Patient Representatives
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact your facility patient representatives. Please visit the facilities page to reach their sites on the internet.

News Media 
Please contact the VISN 6 Director of Public Affairs at (919) 956-5541.