First-Line Supervisors of Non-Retail Sales Workers
Also called: Branch Manager, District Sales Manager, Inside Sales Manager, Sales Manager
What they do:
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
On the job, you would:
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Provide staff with assistance in performing difficult or complicated duties.
Arts and Humanities
Business
Education and Training
Math and Science
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Basic Skills
Problem Solving
Social
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Verbal
Ideas and Logic
Math
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People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
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Examples of the technology used in this career will be available soon.
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See more details at O*NET OnLine about first-line supervisors of non-retail sales workers.