Overview | Fact Sheets | Media Queries
The Department of Veterans Affairs (VA) National Center for Patient Safety was established in 1999 to lead the VA's patient safety efforts and to develop and nurture a culture of safety throughout the Veterans Health Administration.
Our primary goal is the nationwide reduction and prevention of inadvertent harm to patients as a result of their care.
NCPS' program is unique in healthcare because it is focused on prevention, not punishment. We apply human factors engineering methods and draw on ideas from high reliability organizations, such as aviation and nuclear power, to target and eliminate system vulnerabilities. Our multi-disciplinary headquarters staff offers expertise on an array of patient safety and related health care issues and initiatives.
All 153 VA hospitals actively participate in the program and it is supported by dedicated patient safety managers.
General Information
- NCPS Programs and Initiatives
- NCPS Overview Brochure - Printable Brochure (PDF)
- NCPS Training Summary
- NCPS Milestones
- Veterans Health Administration
- Biomedical Engineering
- Business Case for Patient Safety
- Confidential Reporting System
- The Daily Plan®
- Ensuring Correct Surgery
- Healthcare Failure Mode and Effect Analysis
- High-Alert Medications
- Human Factors Engineering
- National Patient Safety Improvement Corps
- Patient Safety Curriculum for Residents
- Patient Safety Design Challenge
- Patient Safety Fellowship Program
- Patient Safety Initiative
- Root Cause Analysis
Please direct all media queries to the NCPS Public Affairs Officer.
We cannot act on individual concerns veterans have with their care. If you have a concern, please contact the patient advocate at your treatment center.
Joe Murphy, APR
24 Frank Lloyd Wright Dr.
Suite M 2100
PO Box 486
Ann Arbor, MI 48106
Joe.Murphy@va.gov
Normal business hours are Monday through Friday 8:30 a.m. to 5:00 p.m., Eastern Time, excluding federal holidays.