Emergency Contact
Emergency Assistance After Business Hours on Weekdays, Weekends and American and French holidays.
If you are an American citizen, or you are calling about an American citizen in an after hours emergency situation please call: 01-43-12-22-22 and then dial 0 (zero) when you hear the automated greeting. You will be connected to our live telephone attendants immediately. Ask to speak with the Embassy Duty Officer who will assist you.
If you are calling from the United States, please dial 011-33-1-43-12-22-22, and then 0 (zero), and ask to speak with the Embassy Duty Officer.
Non-Emergency Issues
For Non-Emergency Issues please see information on American Citizen Services on the Paris Embassy website.
For details on replacing Lost or Stolen Passports you may refer to the Embassy website or, call 01-43-12-22-10 for recorded information.
You may write to our e-mail box which is monitored weekdays during business hours for requests concerning American Citizen Services in France: citizeninfo@state.gov.
Please note that the Embassy cannot act as a booking agent for airlines, train companies, or hotels, and travelers should inquire directly with these entities for information about cancelled flights or other disruptions to planned travel. However, travelers who find themselves stranded or otherwise without resources or means of assistance can contact the Embassy for assistance.