CONSULATE GENERAL OF THE UNITED STATES MATAMOROS, MEXICO

Information about the procedure to process a visa

The majority of applicants must go to the Applicant Service Center (ASC) before their interview at the Embassy or Consulate. The ASC staff will take each applicant's biometric information, which will then be reviewed by the Consular Section before the visa interview. The Applicant Service Centers are not located in the Embassy or Consulates.

Many applicants renewing their visa will only have to appear at the nearest ASC to present their documents and submit their biometric information and will not have to appear at the Consular Section for an interview with a Consular Officer. These applicants who qualify for this "Interview Waiver" program will be notified when they appear at the ASC.

Steps to apply for a visa

STEP 1: Ensure that your Mexican Passport is valid. We recommend that applicants have at least 6 months of validity remaining in their passports.

STEP 2: Complete the DS-160 Online Application and print the confirmation page with the barcode.

STEP 3: Visit www.usvisa-info.com or call 52-868-812-6118 or 52-868-800-3030. You will be instructed on how to pay your visa fee. (These are Matamoros-based numbers. If you are calling from other locations in Mexico or the United States, please see this website for other available phone numbers.) 

STEP 4: Pay the visa fee. Visa fees may be paid by credit card online or by telephone, or with cash at any Scotiabank or Banamex location.

STEP 5: Schedule your appointment at the ASC online at www.usvisa-info.com or call one of the call center phone numbers located at: http://www.usvisa-info.com/en-MX/selfservice/us_service_options

STEP 6: Appear at the ASC on the day and time of your scheduled appointment to submit your documents and biometric information.

STEP 7: If required, appear at the Consular Section on the day and time of your scheduled appointment for your visa interview.

STEP 8: After your visa has been approved, you must pick up your visa at the DHL location you pre-selected online.