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AFN Europe EB9A Satellite setup

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AFN’s satellite delivery platform has changed, requiring viewers who have an AFN decoder and satellite dish in their home to make some changes to continue to get AFN TV.
 
Direct-to-home viewers will need to configure their home decoder and align their satellite dish from the current satellite Hotbird 6/9 at 13 degrees East, to the new satellite, Eurobird 9A (EB9A) at 9 degrees East.  Clip-on satellite devices may allow viewers in Italy to access both SKY Italia and AFN services simultaneously.
 
Since the process of setting up a dish and adjusting a decoder varies according to decoder model, location and other variables, the help desk and on-line materials are especially critical. You can find manuals and how-to-videos in English, German and Italian on this page.
  

Satellite Decoder Setup Guides by Model Number

PowerVu D9234 PowerVu D9834 PowerVu D9835 Cisco D9865

Click on a decoder image to view setup instructions for that device model

Help Desk Information

Helpdesk Hours
 
Open 24/7
DSN 389-4444
CIV: (49)621-46085-444
E-mail: noc@afn.dma.mil

Eurobird 9A FAQs

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Get answers to the most frequently asked questions about the Eurobird 9A Satellite Move by clicking on this link.
  

 

 

AFN American Forces Network ® is a registered trademark of the U.S. Department of Defense
AFN American Forces Network ® is a registered trademark of the U.S. Department of Defense.