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What are the United States Mint's shipping policies?
Shipping To learn about standard processing and fulfillment procedures, please read, “What are the United States Mint’s Standard Processing and Fulfillment Procedures?” , FAQ #205. The United States...
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What is Track Order?
Registered and guest users may use the Track Order feature to view and track order information. Using the required name and password, registered users have the ability to cancel their orders online...
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Naming of a new shipping address
An Address Name is a title you associate to a Shipping Address you would like to save in your Address Book. This title(s) (i.e.“Home”, “Business”, “My Place”, etc.) can help you differentiate between...
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American Eagle Bullion, Proof, and Uncirculated Coins
While all are similar in nature, there are major differences between these three (3) types of coins. In brief, the differences are as follows. Bullion Coins: Characteristics of bullion coins...
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Ensuring that I receive Forgot Password and Forgot User Name e-mails
To ensure all information from the United States Mint arrives in your Inbox folder and not your Spam folder, we encourage our customers to add the following recognized United States Mint Online...
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Where is my order?
If your order contains only products that are "in stock," we will process your order within 7 business days. Depending on your choice of shipping options, please allow approximately 1-2 weeks for...
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What's the status of my order?
Registered and guest users may use Track Order to determine the status of their order and follow its shipment, provided the carrier supports this option. Guest users with other inquiries about their...
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First-in, First-served Order Processing and Fulfillment Procedures
The United States Mint's order management system processes all orders on a first-in, first-served basis. First-in, first-served means that from the time a customer receives an order confirmation...
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United States Mint's Gift Box Price
When you select " Gift Box " in your shopping cart, all of the items on that line will be boxed. Each item will be individually packaged. For this service, you will be charged $5.95 per item. For...
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Updating subscription order credit card information
Simply go to the " My Subscriptions" area, enter the new credit card information and click the update button to save the changes. To use the same credit card for your " My Account" profile...