|
|||||
|
|
|||||
|
Sewer usage charges are based on “winter quarter average,” which calculates average water consumption from November through January. Your usage varies from year to year, so the average is recalculated each spring. The new sewer charges are reflected on your April bill.
On-line payment - Click2Gov
View and pay your bill online at any time with this option. Current User? Click here New User? New users need to call 303-739-7388 between 8 a.m. and 5 p.m. Monday through Friday to get a temporary PIN. You may also request a temporary pin online. Any Aurora Water customer can view current and past bills online. Just verify your service address and account number and we’ll send you a Personal Identification Number (PIN) in the mail. Your PIN is your ticket to view your bill any time without obligation to use any of our other services. Customers can also make a one-time payment via credit card (VISA, MasterCard, Discover and American Express) with no commitment or obligation to continue using the service. If your service has been discontinued, do not make a payment online. You must call 303-739-7388 between 8 a.m. and 5 p.m., Monday through Friday to re-establish service. Landlords/Property Managers - Water Billing Online offers a third party notification option. This allows you to monitor the water usage and water bills for your rental properties. Call the billing office at 303-739-7388 to set up this service. Pay By Phone - 303-739-7388 Our automated payment system allows customers to access their water account, billing and payment history information over your phone. Payments must be made with VISA, MasterCard, Discover and American Express. Customers can also access their account status, payment history, last billing reports, current balance owed, last billing amount, last billing date and last payment amount. Customers with a fax can request that information be faxed to them. Customers have the option to press "0" to speak to a customer service representative 8 a.m. to 5 p.m. weekdays. You simply need your account number from the top left corner of your bill. Credit card payments are authorized immediately. This payment system is also available in Spanish. Este sistema de pago también está disponible en español
Aurora easyPay Automatic Payment
Aurora easyPay is a free, convenient way to have your monthly payment automatically withdrawn from your bank account on the day it is due. You’ll save yourself the trouble of remembering to write a check each month and the postage to mail it. You will still receive your bill each month with time to review it before the payment is deducted from your account. To enroll in Aurora easyPay we’ll need you to fill out a form and send it to us along with a cancelled check. You can use the PDF form below, or call 303-739-7388 and we’ll send you one. Pay in Person Visit Aurora Water Billing at the Aurora Municipal Center, 1st floor, 15151 E. Alameda Parkway, Aurora, CO (on the corner of Chambers Blvd. and Alameda Ave.) If you prefer to pay your bill in person, you can find us on the first floor of the Aurora Municipal Center, 15151 E. Alameda Parkway in Aurora. We’re open Monday through Friday from 8 a.m. to 5 p.m. We accept cash, checks, money orders, VISA, MasterCard, Discover and American Express. Payment Drop Box locations Drop your payment off and save on postage.
Budget Billing
Aurora Water’s Budget Billing offers customers the ability to spread utility costs evenly throughout the year. We take into account your utility costs, historical usage and seasonal fluctuations in water use to provide a more predictable bill each month. How does Budget Billing work? We will use your previous 12 months of consumption history to determine your monthly payment. Once the amount is determined, you then pay only your budgeted amount every month by the due date. You will still receive a monthly bill so you can monitor your consumption, actual charges, and actual balance. Since Budget Billing amounts are based on estimates of your anticipated water use, in September of each year, your account will be settled. You then pay any outstanding balances and any credits will roll over to the next month’s bill. You may cancel Budget Billing at any time. Once canceled, your account will be settled and any overages or underpayments will appear on your next bill. To remain on Budget Billing, you must pay at least your Budget Billing amount every month. Failure to do so may result in your removal from the program. An excellent way to ensure that your bill is paid each month is to sign up for Aurora easyPay. Your account must be good standing to qualify. Tenants/renters must obtain owner/landlord approval prior to applying. Attention landlords: If you have rental property in Aurora, you can monitor your tenant's water usage and bill payments through our free Third Party Notification program. Call 303-739-7388 to sign up. How is Your Bill Calculated? Would you like more information about your water bill, such as how it calculated, how rates are determined and what does your bill pay for? |
|||||
|
|
|||||
