Google Groups has an all-new look that's cleaner, more focused, and easier to navigate:

• A simplified home page provides a clear path to browsing or creating groups
• A new forum view makes it easy to scan and navigate topics
• Cleaner topic threads are easier to read and perform actions on

Use a group to manage and track queries from customers or co-workers—perfect for support organizations! Allow members to:

• Take a topic they volunteer to resolve
• Assign a topic to another group member
• Respond to queries using the group address
• Mark a topic as duplicate

Host a forum for online discussions or resolving issues within an online community. Allow authorized members to:

• Mark a response as a best answer
• Click Me too! to indicate they have the same question as the topic creator
• Moderate the group, such as by removing topics or banning authors

Find topics more easily within a group:

• Apply one or more tags to a topic, then find the topic later based on its tag
• Use search operators such as from:me to find topics (similar to Gmail search)
• Filter topics by type, for example, to see only best answers or topics you started or replied to

Format posts with text styles, colors, and links, and attach files to posts, too.

Assign specific roles for how different members can participate in the group. For example, allow only qualified personnel to add new members to the group or post from the group address.

Choose from a rich set of permissions to create and tailor roles exactly as you want. Or go with preset roles we set up for you—such as for an email list, forum, or collaborative inbox.