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    Figure 1: Steps of the IDES Process and Timeliness Goals

    This image is excerpted from a U.S. GAO report:

    www.gao.gov/products/GAO-12-676

    MILITARY DISABILITY SYSTEM: Improved Monitoring Needed to Better Track and Manage Performance

    a Not all reservists complete the VA benefit phase and thus DOD does not apply the 30-day goal for this phase to reservists. For those reservists who do go through the VA benefits phase, this time is reflected in the overall time in IDES.b DOD guidance allows 40 more days for reserve component members than for active duty members in completing the first two steps of the process, in order to provide sufficient time for employer notification, establish orders for active duty, and compile medical records. However, DOD and VA’s goal for total IDES processing time is only 10 days longer for reserve component members than for active duty members because the VA benefit phase goal of 30 days is not applied to reserve component members.

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