This was printed from Denver Business Journal
- The Business Journals Digital Network:
- The Business Journals
- Local Business Directory
- Book of Lists
- Upstart Business Journal
This was printed from Denver Business Journal
News Made Easy Get today’s news delivered to you.
United Airlines and Southwest Airlines finished almost neck and neck for the best on-time arrival rate among Denver International Airport’s three biggest airlines in November.
United — DIA’s No. 1 carrier — posted an 89.2 percent on-time rate at DIA in November, while Southwest — the airport’s No. 2 carrier — arrived on time 89.1 percent of the time, the U.S. Department of Transportation says in its monthly Air Travel Consumer Report.
Frontier Airlines, the No. 3 carrier, lagged its DIA big 3 rivals with an 85.6 percent on-time arrival rate.
United, Frontier and Southwest account for three-quarters of DIA passenger traffic, so the Denver Business Journal focuses on their on-time performance each month.
Of all airlines serving DIA, large and small, AirTran Airways posted November’s best on-time rate: 94.2 percent. AirTran is in the process of merging operations with Southwest for now is tallied separately.
American Airlines had the worst on-time performance at the airport: 76.3 percent.
DIA’s average on-time rate for the month was 87.6 percent.
DOT considers a flight arriving within 15 minutes of its scheduled arrival to be on time.
Nationwide, at all major airports, Hawaiian Airlines had November’s best on-time rate: 94.1 percent. American finished last at 79.6 percent. The norm was 85.7 percent.
Weather, airport operations and other factors not under an airline’s control can play a role in a carrier’s on-time rate.
The report also covers November’s passenger complaints against 15 major airlines nationwide.
Southwest had the month’s lowest complaint rate: 0.16 per 100,000 passengers.
Mark Harden is print and digital content editor for the Denver Business Journal and writes for the "Broadway & 17th" blog. Email: mharden@bizjournals.com. Phone: 303-803-9227.
The latest local business news delivered to you each day.
© 2013 American City Business Journals. All rights reserved. Use of this Site constitutes acceptance of our User Agreement (updated 3/14/12) and Privacy Policy (updated 3/14/12).
Your California Privacy Rights.
The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of American City Business Journals.
Comments
If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.