User Community & Customer Support
Connect with a growing community of EHS and sustainability professionals. Our customers are becoming more empowered, savvy and knowledgeable about everything IHS.
Experienced IHS software users are meeting online and in person at regional and international user conferences to share their knowledge, techniques, resources and experience to maximize their investments.
Our IHS experts are here to help you in every step of the way.
Join our EHS & Sustainability Customer Network (ECN) to learn more about:
- Online Customer Resources
- User Communities
- User Conference Events
- Product News
- Installs and Updates
- Customer Support Ticket Portal
- Products and Issues Forums and Focus Groups
- Enhancement Requests
- and much more…
Existing customers in need of Customer Care & Technical Support, please see contact details below.
IHS Compliance Suite®
Phone: 1-866-203-3791
After Hours: 1-866-203-3794
E-mail: compliancesuitesupport@ihs.com
IHS ComplyPlus®/ IHS DolphinRTK®
Phone: 1-800-275-6737
E-mail: clm.support@ihs.com
IHS Desktop Pro™
Phone: 416-649-9224
North America/Canada: 1-888-537-9219
Australia: 0011 80000282828
Calls received after hours will result in a $200 per call fee.
E-mail: Desktop-ProSupport@ihs.com
IHS ecoAsset Manager™
North America: 408-758-4777
Europe: +44 20 3002 3785
E-mail: opsInfo-ecoAssetsupport@ihs.com
IHS Essential Suite®
Phone: 1-888-881-0384
After Hours: 1-866-203-3793
E-mail: essentialsuitesupport@ihs.com
IHS HMMS™
Phone: 1-877-565-4234
E-mail: HMMS.support@ihs.com
IHS IMPACT ERM®
Phone: 1-800-588-8391
E-mail: IMPACTsupport@ihs.com
IHS opsInfo™
North America: 408-758-4777
Europe: +44 20 3002 3785
E-mail: opsInfo-ecoAssetsupport@ihs.com
Product Compliance Suite (Including IHS Intelligent Authoring®)
North America: 1-888-828-7466
Europe: +31 (0) 24 329 7420
E-mail: productcompliancesupport@ihs.com
IHS Stature®
Phone: 416-649-9224
North America/Canada: 1-888-537-9219
Australia: 0011 80000282828
Calls received after hours will result in a $200 per call fee.
E-mail: StatureSupport@ihs.com
Contact Us
For more information on the IHS EHS & Sustainability Solutions: