Before You Visit
Determine Your Eligibility
Before receiving services with Charlie Norwood VAMC, Augusta GA., you should first determine your eligibility. Eligibility information page to make an application for health care benefits.
Schedule, Change, or Cancel an Appointment
Eligible veterans should contact the VA Medical Center to schedule an appointment with a primary care provider. Schedule an appointment.
If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time. Reschedule or cancel your appointment.
During Your Stay
Advance Directives
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time. Tell us in writing about the kind of care you want if you cannot speak for yourself.
Patient Education
We want to assist you in learning more about your condition, how to live a healthy lifestyle, and ways to self-manage your own health. at MyHealthVet)
Customer Service
A number of programs have been established at this Medical Center to assist you in the event you have a concern or complaint.Let us help you resolve your issue.
After You Leave
Discharge Process
Now that you have been a patient, you may have some concerns after you leave. Let us help you on the path to recovery.
Billing and Insurance
You may be billed for a number of copayments because of your inpatient stay or outpatient appointment. We can also file claims with your insurance. Learn more about billing and insurance.
Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients. Let our staff help you get the information you need.
(* Items with an asterisk are in Adobe PDF format. If you do not have Adobe's Reader on your computer please go to Adobe Acrobat Reader to download the reader free. The Adobe Acrobat Reader Link will take you outside of the Department of Veterans Affairs Website. VA does not endorse and is not responsible for the content of the linked website. The link will open in a new window.)
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