Usability Reports, User Research, and Design Guidelines by Nielsen Norman Group

		Publications
Reports and Whitepapers		Research testing 1,265 websites and intranets (plus 362 emails and 292 social media postings) with 1,961 users in 14 countries (mainly USA, Canada, UK, and Australia, but also studies in Denmark, Finland, Germany, Hong Kong, Israel, Japan, Netherlands, Romania, Switzerland, United Arab Emirates). Web Usability E-commerce user experience: 874 design guidelines (series of 13 reports) B2B: 144 guidelines for selling to business customers and/or converting them into leads Corporate image: Presenting company information in a website's "About Us" area, 70 design guidelines PR sections of corporate sites: optimizing usability for journalists, 103 design guidelines Investor relations usability: 103 guidelines for serving individual and institutional investors, financial analysts, and business journalists on corporate websites Site map usability: 47 design guidelines free Intranet Usability Guidelines from user testing of 27 intranets: 614 design guidelines Information architecture (IA) for intranets Enterprise 2.0: social features on intranets Enterprise portals: report from the trenches Intranet design annuals: 2012, 2011, 2010, 2009, 2008, 2007 free, 2006 free, 2005, 2003, 2002, 2001 Sector-specific case studies: financial services, technology, knowledge-intensive organizations, industrial/manufacturing, retail, government agencies Mobile Devices Mobile usability iPad apps free WAP phones (early research, free) Application Usability Application design showcase: 10 best app UIs Customization Rich Internet Applications (RIA): 117 design guidelines and 53 minutes video highlights from user testing free Email Usability Email newsletters: 199 design guidelines Confirmation email and transactional messages: 143 design guidelines Special Audience Segments Senior citizens: 46 design guidelines to support users aged 65 and older Children: 130 design guidelines for sites that target users aged 3–12 and the kids' corners of mainstream sites Teenagers: 60 design guidelines for users aged 13–17 College Students: 86 design guidelines for users aged 18–24 Users with disabilities: 75 guidelines for improving usability beyond simple accessibility free User-Centered Design Methodology Agile usability: Best UX practices for Agile development projects Return on Investment from usability (ROI and usability metrics) Paper prototyping: a how-to video (40 minute training video on Blu-Ray or DVD) 230 tips to improve user testing 234 tips for recruiting test participants for user testing free Testing users with disabilities Eyetracking methodology free Other Social media postings and RSS feeds free Celebrating Holidays and Special Occasions on Websites free Non-profit and charity websites: how to get donations and volunteers

Articles and Columns		Jakob Nielsen's Alertbox columns about Web usability (every 14 days) Don Norman's essays Bruce Tognazzini's AskTog columns about design

Books		Full list of books by Jakob Nielsen, Don Norman, and Bruce Tognazzini.

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