Use these options below when your Microsoft product is not working as expected.
![](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/cn/gss_sticky_panel_icon.png) | Always Open Available now! | Product Solution Centers Visit the Product Solution Centers for answers to common technical support questions and links to helpful resources. |
![Microsoft Fix it Solutions](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/en-US/FixIt_55x55.png) | Always Open Available now! | Fix it Center Visit the Fix it Center for automated solutions to common technical issues with Microsoft products. |
![e-mail](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/CN/ask.png) | Always Open Response within 72 hours | Contact Microsoft Communities Get help from other Microsoft Customers in the Microsoft Community. |
![Call your manufacturer](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/CN/OEMSupport.jpg) | Hours Vary Response times vary | Contact Your Computer Manufacturer If your Microsoft product was installed on your computer when you purchased it, contact your computer manufacturer for technical support. |
![MicrosoftPinpoint](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/en-US/Pinpoint_55x55.png) | Always Open Available now! | Microsoft Pinpoint Connect with thousands of Microsoft Certified companies to find products and services. |
![Microsoft Store Support](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/CN/StoreSupport.png) | Hours Vary Response times vary | Microsoft Store Help and Support If you purchased your computer at a Microsoft Store, visit the Microsoft Store Help and Technical Support page for technical assistance. |
![Product Activation Issues](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/CN/TechSupport.png) | Always Open Open 24 hours a day | Product Activation Issues For issues activating your product, visit our Product Activation solution center. |
Genuine Advantage Questions For concerns that your product may be counterfeit or not genuine, contact a Genuine Advantage specialist. |
![Xbox Support](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/CN/games24bt.png) | Hours Vary Response times vary | Contact Xbox Support Visit Xbox Online for assistance. |
![Zune Support](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/en-US/Zune_55.png) | Hours Vary Response times vary | Contact Zune Support Visit Zune online for assistance. |
![Windows Live Support](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/CN/WLive_v_rgb.png) | Hours Vary Response times vary | Windows Live Support Visit the gateway for help with Windows Live products and services. |
![MSN Support](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/en-US/msn14_rgb.jpg) | Hours Vary Response times vary | MSN Support Visit MSN online for assistance. |
![Contact Microsoft Support](https://webarchive.library.unt.edu/web/20110712222424im_/http://support.microsoft.com/library/images/support/CN/TechSupport.png) | Hours Vary Response times vary | Contact Microsoft Support Select your product from our directory to contact a Microsoft Support Professional by E-mail, Online or Telephone. |