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Get support for your Chrome device

General Chrome device issues

We're here to help you to fix issues that you're experiencing with your Chrome device.

Contact your Chrome device manufacturer, who can answer most questions about your Chrome device and the Chrome operating system. Click the name of your Chrome device to see contact information about its manufacturer:

Acer

Choose the country where you purchased your Chrome device:

Cr-48

See the information listed below to contact a Chrome Ninja.

Samsung

Choose the country where you purchased your Chrome device:

Contact Chrome Ninjas

You can contact a Chrome Ninja if you need additional help. Contact a Chrome Ninja now

If your Chrome device is managed by your workplace or school, first contact your network administrator for assistance. If you’re an administrator, please use the Google Enterprise Support Portal to get additional help.

Mobile broadband issues

If you're experiencing issues activating or using mobile broadband, contact the appropriate mobile carrier.

Quickly fix your issue

  • Didn’t find your answer in the Help Center? See troubleshooting information for common issues.
  • To report a new issue or send us additional feedback, click the Chrome menu on the browser toolbar and select Report an issue.

  • You can also try posting your question to the Chrome OS Help Forum, where other Chrome device users and our Google Guides may be able to help you quickly resolve your issue.