Verizon cancels $2 single-payment surcharge
<Verizon dropped its plan to institute a $2 surcharge on online and over the phone credit card payments.
Verizon Wireless said today that it will not institute a $2 surcharge on payments made with a credit card online or over the phone, reversing course on a plan announced this week that quickly drew criticism from consumers.
“The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions,” Verizon said in a statement. “The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.”
The company had planned to implement the new charge Jan. 15.
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