Douglas S. Diggle, BBA, IMBA

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Douglas S. Diggle, BBA, IMBA's Overview

Current

Managing Director at Across Oceans Group

Past

Media and Technology Consultant at Siemens Communications AG
Head of Hospitality Software Technology at The Lufthansa Group AG
Founder of the Global Brand Delivery at Royal Caribbean Cruises Ltd

Brand Marketing and Product Executive at Celebrity Cruises Ltd.
Head of Government Software Growth at Federal Reserve System
Northern Trust Portfolio Manager at The Northern Trust Company
President of Area Campus at University of Central Florida
Career Highlights and Achievements at 2008 to 2012
Career Highlights and Achievements at 1991 to 2008

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Education

University of Cambridge
Florida Atlantic University
University of Central Florida

Harvard Extension School
University of Miami
Dublin Institute of Technology
Oakland University
Carmel High School
Hargrave Military Academy

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Recommendations

40 people have recommended Douglas S.

Connections

500+ connections

Websites

Accomplished, forward-looking leading Executive with 15+ years of Marketing, IT Operations, Software Sales and Telecommunications Experience at 5 Fortune 500 Corporations. Douglas has Hired, Managed and Motivated Contractors, Operators, Owners, Vendors and Teams in Developing and Delivering Successful Industry Solutions for Creative Cost Saving Projects.

Your mail is welcome: Douglas.Diggle@AcrossOceansGroup.com

His Experience includes Maintaining Positive, Productive, and Professional Relationships with Colleagues and Clients serving Ultra Luxury Ships Onboard and Shoreside, Fleet Operations, Consulting, Project and Crisis Management for Dry-Docks, Site Surveys and Proof of Concepts in Maritime, Cruise Line, Super Yacht, Hospitality, Aviation, Satellite and Technology industries.

He Attended 6 Universities and Completed 4 Degrees including a International iMBA from University of Cambridge with Florida Atlantic University and a Bachelor of Business in Finance from University of Central Florida. He's lived in (Virginia, Ohio, Louisiana, Texas, Utah, Indiana, Florida, Michigan, Germany) and visited 71 of the 196 Countries. Douglas is delighted to Discuss C-Level Opportunities and Consulting. You are also invited to join his 5,542 LinkedIn Connections and review his 42 Recommendations from Clients, Co-Workers and Executives.

Douglas has held various positions including the following:

• Managing Director and Chief Technology Officer for Client Services
• Senior Vice President for Aviation, Maritime and Logistics Software
• Head of Global Hospitality and Cruise CSO Passenger Technology
• Consultant for Technology (Communications, Media, Technology)
• Consultant for Offshore Beam Forming Satellite Communications
• Head of International Product Delivery and Brand Sourcing Plans
• Cruise Line Marketing Rewards and Audit Investigations Executive
• Information Technology Director and Merger and Acquisition Officer

Contact him for MD, CEO, CIO, CSO & EVP Opportunities.

Managing Director

Across Oceans Group

Privately Held; 11-50 employees; Executive Office industry

2007 – Present (5 years) 199 E. Flager St. #1300, Miami Florida 33131, United States

Serving as Managing Director to lead through Senior Level Management Contributors. He Interacts with Executive levels both internal and external regarding matters that influence technical strategies. Responsible for setting and driving strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer satisfaction.

Actively developing approaches and opportunities for expanding Cruise Line, Travel, Aviation and Hospitality offerings. Mr. Diggle assesses and manages business risk in pursuit of overall business goals. Accountable for managing and growing a substantive revenue stream and customer base. Responsible for Cultivating Cross-Functional Communications through the Creation and Maintenance of strategic Relationships with other lines of business which include Product Planning, Product Strategy, Product Support, Global Sales and Brand Marketing.

Media and Technology Consultant

Siemens Communications AG

Privately Held; 10,001+ employees; Telecommunications industry

2011 – 2012 (1 year) Siemens Österreich Siemensstraße 90, A-1210 Vienna, Austria

(SI.NYSE) CMT Consultant Contract (Communications, Media and Technology) for Coaching and Developing the Global Cruise Line and Software Technology Industry. Discussing Players, American Market Share, Shareholder Structure,  Market Capacity,  Key Executives , Market Segmentation, Target Market, Ship Deployments,  Ship Introductions, Supply and Demand.

Marketing (Product, Place, Price, Promotion),  Office (Location, Size, Costs), Market Approach, Market Value Proposition, Foreign Player Problems, Tablet handheld future,  Target Segment, Owners Supply vs. Yard, Software Sales, Importing, Equipment Install and USD vs. Euro, Influence of brands,  Who is Buying, Volume Forecast and CAR (Capital Asset Request).

Head of Hospitality Software Technology

The Lufthansa Group AG

Public Company; 1001-5000 employees; Information Technology and Services industry

2007 – 2010 (3 years) Am Weiher 24 65451 Kelsterbach, Germany

(LHAG.DE) Served as Head of Global Hospitality CSO and Cruise Technology. Founded Markets for EMEA, LATAM, APAC and Americas for Aviation, Hospitality and Cruise Lines.

He Established New Contracts with the Yachts of Seabourn, Aida Cruises, Celebrity Cruises, Disney Cruises and Meyer Yard. Douglas was also responsible for Public Relations and IT Innovation. Douglas was the first American to work for both Infrastructure and Networks Services based from Frankfurt and Hamburg Germany. He was Awarded the Lufthansa Group Best of Technology Sales for both New Industry Clients and New Global Markets for 2009.

Founder of the Global Brand Delivery

Royal Caribbean Cruises Ltd

Public Company; 10,001+ employees; RCL; Leisure, Travel & Tourism industry

2004 – 2007 (3 years) 1050 Caribbean Way Miami, Florida 33132, United States

(RCL.NYSE) Created and Founded the Plan for Sourcing Product Delivery Brand Standards focused on International Product Delivery, Plan vs. Forecast, Quality Management, Actual vs. Targets and Financials for Europe, Africa, Hawaii, Alaska, China, Asia and Brazil Sailings.

Mr. Diggle defined them into (Red, Yellow, and Green) Vessel Codes: (1) Introduce specific changes to product delivery, (2) Add specific menu items beyond code green, (3) Add specific activities and entertainment beyond the code green, (4) Introduction of a specific dominant language or nationality and (5) Adding culturally specific products and internal services.

Brand Marketing and Product Executive

Celebrity Cruises Ltd.

Public Company; 10,001+ employees; RCL; Leisure, Travel & Tourism industry

2004 – 2005 (1 year) 1050 Caribbean Way Miami, Florida 33132, United States

(RCL.NYSE) Recruited to Conduct Internal Product Marketing and Service Audits for Celebrity as part of the Special Projects team. Mr. Diggle's Investigations reveled Crew Airline Deposit Theft and Crew Payments made to Mystery Missing Crew members. Mr. Diggle evaluated the Cost Analysis for changing Logo for Uniforms, Bedding, Hotel items for Celebrity, Royal Caribbean International, Azamara Club Cruises, Pullmantur and CDF Croisieres de France.

Head of Government Software Growth

Federal Reserve System

Nonprofit; 10,001+ employees; Banking industry

2002 – 2004 (2 years) Emphasys 9100 N.W. 36th Street Miami, Florida 33178, United States

(CSU.TO) Mr. Diggle Hired, Directed and Developed the Sales Department for 2,000 PHA FHA Federal agencies to ensure Compliance Regulations and Sarbanes Oxley Statutes for Software Development based inside the 6th District of Federal Reserve US Strategic Command. Douglas facilitated 16 Merger Acquisitions and 137 Government Software Targets while serving as CIO Information Technology Director for Emphasys Software Market Growth.

Northern Trust Portfolio Manager

The Northern Trust Company

Public Company; 5001-10,000 employees; NTRS; Investment Management industry

1999 – 2002 (3 years) Trust Department 700 Brickell Avenue, Miami, Florida 33131, United States

(NTRS.NASDAQ) Served under Northern Trust Investments for Client Wealth Management. Managed Presentations and Client Investment Decisions. Douglas Analyzed and Developed morning reports (Squawk Box) for Research Calls and maintained the Bank Recommended Buy List. His focus was daily lunch meetings to Develop Income Objectives, Tax Minimization, Principal Planning Goals for Foundations, Endowments and Trust Asset Management.

President of Area Campus

University of Central Florida

Educational Institution; 10,001+ employees; Higher Education industry

1997 – 1999 (2 years) SGA DB 4000 Central Florida Blvd. Orlando, Florida 32816, United States

Elected and severed as Area Campus President for the largest University in the United States to represent Students and Managing Campus Operations. He established new vendor relationships and represented University matters during monthly board meetings in Orlando. Mr. Diggle Hired, Directed and Developed a full-time team to staff and manage the Area Campus office to Serve Students to Cultivate Leadership in its members and students.

Career Highlights and Achievements

2008 to 2012

1991 – 1991 (less than a year)

• 2012 - Assisted Mr. David DeCurtis CEO to win 2012 Cruise Supplier of the Year Award.
• 2012 - Published in Cruise Industry News, Porthole Magazine and Cruise Ferry Review.
• 2012 - Project in Dubai, Abu Dhabi, Fujairah, Muscat and stayed at Burj Al Arab for RCI.
• 2012 - Queen Elizabeth 2 consulting project to become a Dubai Ocean Liner Ship Hotel.
• 2012 - Accomplished my 65th Cruise Vessel Site-Survey Maritime PoC Ship Inspection.
• 2011 - Siemens Communications Technology, Austria for Cruise Market Analysis Project.
• 2011 - Project in Vietnam, Beijing, Sanya and Hong Kong for AOG Ports and Consulting.
• 2011 - Sr. Vice President for Logistic Travel Services for Cruise, Hospitality and Aviation.
• 2010 - Aviation and Maritime Development of WIFI Base Station Phased-Array Software.
• 2010 - Featured CEO on Cruise Talk Show for Technology Vendors and Global Suppliers.
• 2010 - Directed teams at Disney Cruises Lines for the Cabin Controls HVAC Technology.
• 2010 - Contracts for the Disney Dream and Fantasy Project at Papenburg's Meyer Werft.
• 2009 - Lufthansa Systems Global Best of Sales Award for New Market and New Clients.
• 2009 - Presented, Staged, Rolled-out and Supported both Yachts of Seabourn and AIDA.
• 2009 - Delivered Hamburg State of Industry Speaker for European IT Shipping Vendors.
• 2009 - Traveled to Puckett, Bangkok and Krabi in Thailand for a tourism vendor project.
• 2008 - Traveled to Egypt's Great Sphinx and all six of the Pyramids of Giza during safari.

Career Highlights and Achievements

1991 to 2008

1991 – 1991 (less than a year)

• 2008 - Featured Speaker for Aviation at Miami Seatrade's Information Technology at Sea.
• 2008 - STX Yard Project Team for the Oasis of Seas RCI VoIP new build in Turku Finland.
• 2007 - Founded Across Oceans Group's technology industry practice for advising leaders.
• 2007 - Created new Maritime Sales Markets for North America, EMEA, LATAM and APAC.
• 2007 - Led the Initiative for Creation and Shipboard Deployment of new Product Definitions.
• 2006 - Hotel Project Planning and Yard Deployment for Century 55M Refurbishment in Italy.
• 2006 - Emergency Response Vessel Crisis Go-Team Award for Royal and Celebrity Cruises.
• 2005 - Traveled to Africa's Tunisia, Palace of Popes, Vatican and Pompeii for vessel Audits.
• 2005 - Improved global ship-board business processes for financial end of voyage reporting.
• 2004 - Traveled to Medellín, Colombia and The Panama Canal Zone for consulting project.
• 2004 - Royal Caribbean Transition for Celebrity Cruises MV Horizon to Brazil's Island Star.
• 2004 - Facilitated 16 new Merger Acquisitions and 137 achievable federal software targets.
• 2003 - Developed business management software services for Public Housing Authorities.
• 2000 - Created the Diggle Family Scholarship Fund in Perpetuity for BCU College Students.
• 1999 - Wealth Management Investment Adviser at NTRS Northern Trust Asset Management.
• 1998 - Elected President of The University of Central Florida SGA Daytona Beach Campus.
• 1997 - Awarded the Bellsouth AT&T Technology and Communications College Scholarship.
• 1996 - Elected President of the Oakland University American Marketing Association Chapter.
• 1993 - National Drum Major Band Military Award given at The Citadel Military College of SC.
• 1992 - National Eagle Scout Award in Indianapolis at the Carmel United Methodist Church.
• 1991 - National Honor Society Order of the Arrow from the Boy Scouts of America (BSA).
• 1991 - Semester living and studying in Dunfermline, Scotland with host exchange family.

AOG Project - Land RF Base Station WIFI Beam Forming to Ship and Aircraft
Team Members: Douglas S. Diggle, BBA, IMBA

Maritime Offshore Satellite Communications PoC (proof of concept) showing Data Transfers of 1 GB in less than 2 minutes for both Aviation / Aircraft and Cruise Ship. Beam Forming from Land RF Base Station to Ship WIFI using Bi-Directional Narrow Beam-Forming. Eight (8) phased array antennas in each antenna station working together to focus (OFDM / SDMA) on the ship. The operator can now offer 4G side-by-side with satellite services.
• Will work in licensed exempt frequency ranges Interference rejection.
• This will let passengers decide satellite or a new 4G solution to use at the log-in.
• The shipboard antenna is one unit, size of a laptop, very lightweight and quick install.
• Platform of Orthogonal Frequency Division Multiplexing (OFDM)
• Frequency reuse using Spatial Division Multiple Access (SDMA)
AOG Project - Senior VP for Aviation, Cruise Line, Cargo and Port Logistics
Team Members: Douglas S. Diggle, BBA, IMBA

Senior VP of Strategic Markets to Manage Supply-Chain Logistics and WMS Software used by (Cruise Lines, Ports, Air Cargo, Aviation, Distributors, Consolidators and Warehouse Providers) to Reduce Inventory and Labor Costs. Douglas successfully deployed software for Supply Chain, Warehouse Management, Freight Forwarding and Passenger Baggage Tracking.

View All (49) Skills View Fewer Skills

Founder of The Diggle Family University Memorial Scholarship Fund
- Endowment Fund at Bethune-Cookman University
Authors: Douglas S. Diggle, BBA, IMBA

Sustaining a Family Legacy of Faith, Scholarship and Service. Created by Douglas to Honor the Memory of Prof. Raymond Diggle., MBA, CFA a former member of Administration, who passed away. It also honors the Memory of Jennifer, Ray's daughter in Perpetuity. They both were passionate about the importance of education and believed in the promise displayed at Bethune-Cookman University. Ray poured his heart into his teaching and was able to guide many students in his tenure. It is the hope of the Family that these funds will bring Joy and needed Financial Assistance to students for Generations to come.
Founder of Across Oceans Group Mark # 4072285 Serial # 76706290
- United States Patent and Trademark Office
Authors: Douglas S. Diggle, BBA, IMBA

The Across Oceans Group trademark is filed in the category of Transportation and Storage Services, Construction and Repair Services. The USPTO mark description is for consulting and technology services related to the repair, conservation, renovation and refit of maritime objects including offshore, hydrokinetic energy, yachts, boats, vessels, cruise lines, and river barges.

Volunteer Experience
- Marketing and Event Volunteer
  
  The International SeaKeepers Society
  2006 – present (6 years)
  
  Mission is to Inspire the Leaders of the World to become a Voice For the Oceans, by bridging the many gaps between Science, Business and Maritime Communities.
- Board of Directors Volunteer
  
  First Presbyterian Church
  Deacon in 2002, 2004 and 2012. Ministry in the Christian Church that is generally associated with service, but which varies among theological and denominational traditions.
- Background Screened Volunteer
  
  Big Brothers Big Sisters
  2006 – present (6 years)
  
  Big Brothers Big Sisters is a mentoring organization helping thousands of children each year through professionally supported, One-On-One Relationships with Caring Adult Volunteers.

LSSGB Six Sigma Belt Certification (Cruise Line and Vessel New Build)
- Royal Caribbean Cruise Lines In-House Course
- 2005
TWIC Transportation Worker Identification (Aviation and MTSA Maritime)
- Maritime Transportation Security Act (MTSA)
- 2009
Global Sales Software Certification (UK London Advanced Skills Academy)
- Classroom in London - The Institute of Sales & Marketing Management ISMM
- 2008
Scuba Certification (PADI Open Water, Deep Water and Enriched Air)
- Professional Association of Diving Instructors (PADI)
- 2002
USCG - ABS Operator Certification (United States Power Squadrons)
- National Association of State Boating Law Administrators (NASBLA)
- 1997
State of Florida Condominium Associations Operation Board Member
- Siegfried, Rivera, Lerner, De La Torre & Sobel, PA
- 2012
Background Screened Concealed Weapon Reciprocity Firearm License
- Florida Department of Agriculture and Consumer Services
- 2002
Background Screened National Signing Agent and Bonded Notary Public
- The Gramm-Leach-Bliley Act (GLBA)
- 2001 to 2015
Background Screened Sensitive Compartmented Information Clearance
- Single Scope Background Investigation (SSBI)
- 2002

University of Cambridge

Awarded MBA Degree (Cambridge, London), ISE Exchange

2004 – 2004

Florida Atlantic University

Awarded MBA Degree (Boca Raton, Florida), IMBA - International MBA

2003 – 2004

University of Central Florida

Awarded BBA Bachelors Degree (Orlando, Florida), Finance and Securities Law

1997 – 1999

Harvard Extension School

In-Progress (Building innovation into global business strategy)

2012 – 2012

University of Miami

Masters of Business Courses (Coral Gables, Florida)

2002 – 2003

Dublin Institute of Technology

Masters of Business Courses (ISE Exchange) (Dublin, Ireland)

2004 – 2004

Oakland University

Bachelors of Business Courses (Rochester Hills, Michigan)

1995 – 1997

Carmel High School

Awarded High School Diploma (Carmel, Indiana)

Hargrave Military Academy

Private Christian Boarding Military Academy (Chatham, Virginia)

1991 – 1994

Private Christian Boarding Military Academy (Chatham, Virginia)

Hargrave Military Academy
- Drum Major for the Military Academy Band (HMA)
- Awarded Rank of Master Sergeant (MSG) (HMA)
Awarded MBA Degree (Boca Raton, Florida), IMBA - International MBA

Florida Atlantic University
- International Business (MAN 6614)
- Operations Management (MAN 6501)
- Strategic Marketing Planning (MAR 6807)
- Management Business Strategy (MAN 6721)
- Global Environments of Business (MAN 6937)
- Graduate Business Communications (GEB 6215)
- Marketing Management International (MAR 6815)
- Management Information Systems (ISM 6026)
- Seminar in Advanced Finance (FIN 6806)
- Advanced Accounting Analysis (ACG 6315)
- Analysis for Program Dissertation (MAR 6916)
- Education and The Legal System (EDA 6232)
Bachelors of Business Courses (Rochester Hills, Michigan)

Oakland University
- Group Dynamics and Communication (COM 202)
- Managerial and Cost Accounting (ACC 200)
- Legal Environment of Business (MGT 350)
- Principles of Macro Economics (ECN 202)
Masters of Business Courses (Coral Gables, Florida)

University of Miami
- Managing Responding Organizations (MGT 600)
- Information Technology Project Management (CIS 617)
- Legal Implications of International Transactions (BSL 692)
- Principles of Supply Chain Management (MGT 645)
Awarded MBA Degree (Cambridge, London), ISE Exchange

University of Cambridge
- International Business Field Experience (GEB 6365)
Awarded BBA Bachelors Degree (Orlando, Florida), Finance and Securities Law

University of Central Florida
- Business Program Cornerstone (GEB 3031)
- Business Law (BUL 3130)
- Business Finance (FIN 3403)
- Business Marketing (MAR 3023)
- Strategic Management (MAN 4720)
- International Global Business (GEB 3375)
- Management of Organizations (MAN 3025)
- Supply Chain Management (MAR 3203)
- Quantitative Business Tools (ECO 3411)
Masters of Business Courses (ISE Exchange) (Dublin, Ireland)

Dublin Institute of Technology
- Executive Global Forum (Microsoft) (GEB 6931)