UNT Health Classes
Welcome to the Clinic and Call Center Training Resource Center
UNT Health Website
New Employee Clinic and Call Center Training Manual
Course Introduction (Provided in class)
Medical Dictionary of Pathology & Procedures
Medical Abbreviations & Meanings
Patient Registration
Appointment Scheduling
Healthcare Insurance Overview
ABN Power Point Presentation
Insurance Websites
Insurance Company Phone List
Patient Pre-Arrival
Patient Check-In
Clinic Cash Management
Blank Payment Agreement
Patient Check-Out
Coding Process
Post Patient Check-Out
Resource Scheduling
This page last updated Mar 23, 2012