Training
Security
The Information Security Team helps protect UNT Information Technology assets from misuse, abuse, and unauthorized access. The mission of the Information Security Team is to assist and collaborate with UNT administrative, academic, and student communities to help assess, implement, and maintain information security needs. Direct questions, comments, or incident reports to: security@unt.edu or (940) 369-7800
Microsoft IT Academy
UNT System’s IT Shared Services organization has enrolled all of the UNT Campuses in the Microsoft IT Academy. The Microsoft IT Academy gives all students, faculty and staff of UNT, UNT Health Science Center, and UNT Dallas, access to certification oriented training in Microsoft applications.
More information about the Academy is available at IT Academy
EIS
Click here for EIS online tutorials.
EIS Portal
Online help for self-service features for Students, Faculty, and Academic Administrators http://essc.unt.edu/eis/index.htm
Oracle University
Requests for Oracle and PeopleSoft training should be directed to the ITSS Manager for Communications, Marketing, and Training: cathy.gonzalez@untsystem.edu.
Ed2go, UNT Professional Development Institute
Low cost, online professional development opportunities are available to UNT System students, faculty and staff as well as the public. http://www.ed2go.com/unt
Imaging Services
http://imaging.unt.edu
The mission of Imaging Services is to provide imaging support to all active departments currently using ImageNow software, as well as assist new departments with their deployment of ImageNow.
Imaging Services SharePoint Calendar
ImageNow Miscellaneous Procedures
IT Service Management
IT Service Management (ITSM) is a the part of ITSS that is involved with the measurement and accountability for the service delivery and service support of our organization. Educational resources are available at:
ITSS Service Management blog
ITIL Glossary of Terms
Best Management Practice site
Free ITIL v3 videos