Dr. Knight has led innovative international programs of study to Hong Kong and China, leveraged strategic industry relationships to create international experiential learning for UNT students, and contributed to exemplary scholarship that addresses retail internationalization.
Ph.D., Customer Orientation, Self-Monitoring, Role Stress, and Job Performance of Contact Employees: Implications for Retailers, Texas Women’s University
M.S., Service Quality and the Small Apparel Specialty Store: Perceptions of Female Consumers, University of North Texas
B.A., Business, History, Baylor University
Koo, W., Knight, D. K., Yang, K., & Xiang, Z. (2012). Generation Y consumers' value perceptions toward apparel mobile advertising: Functions of modality and culture. International Journal of Marketing Studies.
Crutsinger, C., Knight, D. K., & Kim, H. -J. (2010). Teens' consumer interaction styles: The impact of assertive and aggressive behaviors on attitudes toward marketing practices. International Journal of Consumer Studies.
Rajamma, R. K., Pelton, L. E., Hsu, M. K., & Knight, D. K. (2010). The impact of consumer's need for uniqueness and nationality on generation Y’s retail patronage behaviors: Investigating American and Taiwanese consumers. Journal of Global Marketing.
Kim, K. H., Park, S. -Y., Lee, S., Knight, D. K., Xu, B., Jeon, B. J., & Moon, H. I. (2010). Relationships among customer equity, customer lifetime value, and attitude toward luxury brands. Journal of Global Fashion Marketing.
Knight, D. K., & Kim, E. Y. (2007). Japanese consumers' need for uniqueness: Effects on brand perceptions and purchase intention. Journal of Fashion Marketing and Management.
Knight, D. K., Kim, E. Y., & Crutsinger, C. (2007). Examining the effects of role stress on customer orientation and job performance of retail salespeople. International Journal of Retail and Distribution Management.
Knight, D. K., Crutsinger, C., & Kim, H. J. (2006). The impact of retail work experience, career expectation, and job satisfaction on career intention. Clothing and Textiles Research Journal.
Knight, D. K. (2006). Examining our global interdependence through study abroad in China and Hong Kong. Journal of Family and Consumer Sciences.
Kim, H. J., Crutsinger, C., & Knight, D. K. (2005). A comprehensive approach to model development: The effect of U.S. retail employees' work experiences on job performance, job satisfaction, and career intention. Journal of the Korean Society of Clothing and Textiles.
Crutsinger, C., Knight, D. K., & Kinley, T. (2005). Student learning style preferences: Implications for web-based instruction. Clothing and Textiles Research Journal.
