News


Thanksgiving Hours

The UIT Helpdesk will have the following hours during over the 2012 Thanksgiving Holiday, November 22nd and 23rd:

  • Thursday November 22nd - Closed
  • Friday November 23rd - Open 8am - 8pm, phone and email only. Closed to Walk-in traffic.
  • Saturday November 24th - Resume normal hours.

Expanded UIT Helpdesk Hours

To better serve UNT the UIT Helpdesk will be expanding Sunday hours starting 11/04/12. The Helpdesk will now be open 8am - Midnight on Sundays. For a full list of our operating hours please visit our hours and location page.

Blackboard Learn

Blackboard Learn is a new learning management system platform that will replace Blackboard Vista. During Fall 2012, we are hosting a number of the courses offered at UNT on Blackboard Learn and will continue our transition to the new system through the end of Fall 2012.

Java for BB Vista & BB Learn

The UIT Helpdesk recommends using Java version 1.7.0_7.


The UIT Helpdesk has moved to Sage 130.

The UIT Helpdesk moved on June 11th, 2012 to Sage Hall room 130 (first floor). Sage Hall is located between Sycamore Hall (our old location) and the RTVF building. You can also see our new location mapped here.

SkyDrive storage changes

SkyDrive is the free online storage offered to Unt Students, Alumni, and Retirees. On April 22nd, 2012 Microsoft Live has announced that SkyDrive accounts will now have 7gb worth of storage instead of 25GB. Fortunately, those with existing accounts, can claim their existing 25GB worth of storage. Those who were already using 4gb or more of storage in SkyDrive will automatically be upgraded to 25GB.

Please visit our Knowledge Base article for more information.

Access your SkyDrive account at eagleconnect.unt.edu.

Helpdesk name changing to UIT Helpdesk

Going forward the CITC Helpdesk will now be referred to as the UIT Helpdesk. Due to restructuring of the CITC the Helpdesk will now be part of University Information Technology or UIT. This will not change our service, but you may hear a new greeting when you call.
You can find out more information about the reorganization of the CITC here.

Office Live for EagleConnect

MS Office Live is available on your EagleConnect acccount. Office Live provides a web-based solution for the creation and editing of Microsoft Documents using online versions of existing Microsoft Office products.

Office Live provides the following applications:
  • Word - Word Processor
  • Excel - Spreadsheet application
  • PowerPoint- Presentation application
  • One Note - Collaboration & Information Gathering Application

To access these applications simply log into your EagleConnect account, and click on the Office menu.
Read more about this new service in Benchmarks, or visit our knowledgebase article.

7 Gigabytes of Online Storage through SkyDrive!

SkyDrive offers 7 gigabytes of online storage space available for UNT Students. Skydrive can be accessed through your EagleConnect Account.
Go to the SkyDrive information page for more information, including how to access your SkyDrive account.

Illegal File Sharing

Make sure you are aware of the consequences of illegal file sharing and also available alternatives:

Student Tour Website

Take an online tour of UNT Student Computing Resources
This site contains important information for new incoming students as well as returning students.

Eagle Alert

Verify or update your contact information to receive Eagle Alert messages http://www.unt.edu/eaglealert/.

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Learn about important Educational discounts through UNT on Dell, Apple and HP products.