Welcome to Client Services! Our area’s objective is to provide you with information to help you function most effectively in your job. This in turn helps your institution be more effective and efficient on its path to achieve and maintain excellence. Our team helps you achieve these goals in a number of ways.

Our Client Services team administers a knowledge base system we call “the BSC Solution” which has the answers to many of your questions. If you cannot find the answers to your questions through “the BSC Solution”, we have great customer care experts to help answer questions and find the resources you need. You can reach them during regular business hours at the BSC main telephone number, 940-369-5500 or toll free at 855-868-4357.

Our group provides information and resources through multiple means. We assist with the content of our BSC website so that it is rich with resources and information to help you be more effective and efficient in your job. Additionally, we provide training and learning resources to UNT System Institutions for all BSC-related issues.

We will reach out to you to request feedback on the services we provide on a regular basis to ensure that we are meeting your needs. Remember, the BSC Solution is where YOU are part of the solution!

The Client Services area is directed by Debbie Reynolds.