| Office of Information and Public Affairs | Washington, DC 20207 |
| FOR IMMEDIATE RELEASE October 17, 2006 Release #07-006 |
Firm's Recall Hotline: (800) 453-1047 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 Starbucks Media Contact: (206) 318-7100 |
Name of Product: Starbucks Barista Aroma™ Stainless Steel 8-Cup Coffee Brewers
Units: About 73,000
Distributor: Starbucks Coffee Company, of Seattle, Wash.
Hazard: The coffee brewer has defective electrical wiring that can result in overheating, smoking, burning and melting, posing a possible fire hazard.
Incidents/Injuries: Starbucks has received 23 reports of melting in the plastic housing of the brewers. No injuries have been reported.
Description: This recall includes the Starbucks Barista Aroma 8-Cup Coffee Brewer only. "Starbucks Barista Aroma" is embossed on the front of the brewer and the brewer has silver control panel buttons and a chrome finish. The Starbucks Barista Grande 12-Cup Coffee Brewer and Starbucks Barista Solo Coffee Brewers are not included in this recall.
Sold at: Starbucks company-owned and operated stores nationwide between March 2005 and September 2006 for about $100.
Manufactured in: China
Remedy: Consumers should stop using the recalled coffee brewers immediately and contact Starbucks for a full refund. Consumers will receive a postage-paid package along with instructions on how to return their brewer. Starbucks is also offering a coupon (valid through 1/31/07) for a free pound of coffee as an incentive to return the recalled machine.
Consumer Contact: For more information, consumers should contact Starbucks' Barista Aroma recall hotline at (800) 453-1047 between 9 a.m. and 9 p.m. MT (11 a.m. and 11 p.m. ET), or visit the company's Web site at www.starbucks.com - consumers may also write to Starbucks Coffee Company at Customer Relations, Starbucks Coffee Company, mailstop S-RC1, P.O. Box 3717, Seattle, WA 98124-3717.