Recall Alert

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs

Washington, DC 20207

August 26, 2004
Alert #04-577

CPSC, Whirlpool Announce Recall of Cooking Products

The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Freestanding ranges, double ovens, and oven-microwave combinations

Units: 24,500

Manufacturer: Whirlpool Corp. of Benton Harbor, Mich.

Hazard: All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.

INCIDENTS/INJURIES: Whirlpool has received no reports of incidents. This recall is being conducted to prevent the possibility of injuries.

Description: The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers:

Brand	Product	Model Numbers	Serial Number Range
Whirlpool	Oven-microwave combination	GSC	XR15 - XR25
Whirlpool	Double wall oven	RBD	XR15 - XR25
KitchenAid	Oven-microwave combination	KEHC KEMC	XR15 - XR25
KitchenAid	Electric free standing range	KERA2 KERI2	RR15 - RR25

The model and serial numbers are located on a label inside the door of the units.

Manufactured In: United States

Sold At: Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.

Remedy: Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.

Consumer Contact: Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.