Help / FAQ
General Flickr Questions
- What is Flickr?
- What are the rules for using Flickr?
- Will Flickr always be free?
- I'd like to use a photo I found on Flickr. How do I do that?
- What does "Recent activity" show?
- What if I don't want to see activity on a photo?
- What is the explore section on my home page?
- What can I do if I want to find or organize a Flickr event?
Free Accounts, Upgrading and Gifts
- How many photos and videos can I upload for free?
- What do I get with a Pro account?
- Is there a page where I can keep track of upgrades I've purchased?
- I have a free account. Some of my photos aren't showing up. Why?
- What happens if my Pro Account expires?
- Are my photos ever deleted?
- What's the Gift of Flickr?
- Can I buy someone a Gift Pro Account?
- Can I buy a gift Pro Account for someone who doesn't have an account?
- How do I activate my gift?
Content filters
- What are content filters?
- What is SafeSearch?
- My account has been reviewed as safe. What does that mean?
- My account has been reviewed as moderate. What does that mean?
- My account has been reviewed as unsafe. What does that mean?
- Why can’t I view some member’s profile pages?
- Why are some groups unavailable to me?
- What is NIPSA?
- Where do I set the safety level on my photos?
- I want to upload a screenshot, but I don't want to break any rules. How do I do that?
- How do I know if I'm doing the right thing?
- I want to change my SafeSearch level, but just for one search. Can I do that?
- I found a photo that shouldn't be in the "safe" zone. What can I do?
- How does Flickr know how old I am?
Photos
- How do I upload my photos?
- I see a different photo page, what's changed?
- Is there a limit on the number of photos I can have?
- Are there limits on file sizes or file types for uploads?
- Can I access my original images?
- Where is the HTML code and photo file link?
- Can anybody comment on my photos and videos?
- How can I tell when people leave comments?
- What does the "Flag this photo" link on a photo page do?
- How do I set privacy levels on my photos?
- What's this Photostream thingy?
- How do I make an album of my favorite photos?
- How can I change the look of my photostream?
- Can I delete photos from my photostream?
- How do I remove a photo from a set without deleting it?
- How do I change the date taken of my photos?
- Can I rearrange the photos in my photostream?
- How can I add tags when I upload via email or my phone?
- How many photos can I upload by email?
- Can I put my Flickr photos on my web site?
- How can I change the maximum size my photos will be displayed with in the lightbox?
- How do I view a slideshow?
- Why is the slideshow blank!?
- How can I copyright my photos?
- How can I stop people from downloading my photos?
- I set the preference for no downloads. Why can people still download my photos?
- I set the preference for no comments. Why are people commenting?
- I'd rather people didn't blog my photos. How can I prevent that?
- How do I download a photo?
- Can I replace my photos and keep the comments and tags and stuff?
- How do I rotate a photo?
- Can Flickr rotate my photos automatically?
- I've uploaded a big image file, but it turned out black. What do I do?
- How do I get the URL of a photo?
- Why do my image colors look different on Flickr than on my computer?
- Where can I see other people's photos?
- What is Exif data?
- Why don't I see a 'large' size?
Video
- What is video on Flickr?
- What have you done? I don’t want video on my Flickr!
- Why is there a time limit of 90 seconds?
- Can I upload HD video to Flickr?
- What is HD?
- Why isn't this video in HD?
- Can I put background music on my clips?
- Is video available to everyone?
- Where do my videos show up?
- Are there any upload limits on videos?
- Can I upload my 3-hour-long wedding video?
- How do I upload a video?
- I’m having trouble uploading my videos? How can I troubleshoot?
- What are the functions of the video player on Flickr?
- I can’t get videos to play! Arghh?
- How do I embed a video?
- Can I edit my video on Flickr?
- Can I search for just video?
- I’d like to keep video out of my group pool. Can I do that?
- Can I download a video?
- Why won’t the video play smoothly?
- Can I choose the thumbnail for my video?
- Why do my video uploads keep timing out?
- How do I separate my videos from my photos?
- Can I embed a video or photo in a comment?
Guest Pass
Sharing
- How do I share my photos?
- How does the Share menu work and what should I know about it?
- How do I share a slideshow?
- Can I turn off the sharing features?
- Can I turn off sharing to Tumblr or Pinterest?
- Can I pin all Flickr photos to Pinterest?
- Can I pin my own photos to Pinterest if I disable sharing?
- How will my photo be attributed when shared to Pinterest?
- What is a Guest Pass?
- How can I choose what blogs show in the share menu or make them not show?
- Is there a way to share my whole photostream including Friends and Family photos?
- How do I share my photos with *just* my friends and family?
- What has changed about Guest Pass?
- How do I tweet my Flickr photos?
- Can I geotag my updates to Twitter?
- Can I share more than one set in a Guest Pass?
- How do I share my Flickr photos on Yahoo! Messenger or Yahoo! Mail?
- Why aren't my new uploads showing on Yahoo! Updates?
- How do I prevent my new uploads from showing on Yahoo! Updates?
The Organizr
- What is the Organizr?
- What's that strip down at the bottom of the Organizr?
- Drag-and-drop and double-click are your friends
- How do I change the photo that represents my set?
- I often geotag my photos in a handful of places, is there a quick way to get to those places?
- Can I remove photos from my map?
The Map
- A Map? On Flickr? Is that a question?
- What does "geotagged" mean?
- How do I add my photos to a map?
- What's around the corner?
- How do I change the location name?
- Why am I having trouble seeing my photos on the global map?
- How can I import geotagged photos?
- Can I save places on the map I use a lot?
- Can anybody see where my geotagged photos were taken? Is the location private?
- What are the Flickr shapefiles?
- How do the shapefiles work?
- What about privacy? Will someone be able to see where my house is?
- Where can I find out more about the shapefiles?
- What's a geofence?
- How do I use geofences?
Uploading Tools
- What can I do with the web uploadr?
- How can I upload?
- Is there an upload application I can download?
- Can I use the uploadr desktop application on someone else's computer?
- Windows Uploadr isn't authorizing. What can I do?
- I finished the upload, but Windows Uploadr opened a directory. What's up with that?
- Help! I am having trouble uploading!
- I tried to use your upload page and got a "BONK" error. What's that?
- What happens if I don't 'Publish' photos I placed in the web uploadr?
- Why do I only see a preview and embedded metadata after Uploadr has finished uploading my photo? Why can't I drag and drop photos into Uploadr?
Extending Flickr
- How can I use Flickr with Facebook?
- When I make a photo public is it sent to Facebook right away?
- Why are my updates not showing on Facebook?
- How do I turn off sharing Flickr photos to Facebook?
- What is Yahoo! Updates?
- How do I share Flickr uploads on Yahoo! Updates?
- I'm having trouble with Yahoo! Updates
- Why are my images showing on Facebook twice?
Editing your photos
Using Flickr on your phone
- How can I use Flickr from my mobile device?
- Can I send a photo to Flickr from my camera phone?
- Can I post to Flickr and Twitter from my mobile?
- Why am I seeing errors when trying to login to the iPhone app?
- Argh! I'm having trouble with teh mobile website?!?
- There's a typo in the previous FAQ entry!
- What happened? My Flickr app icon just turned into a ...Photo!
- What countries is the Official Flickr for Android app available in?
Blogging
- How do I post photos to my blog?
- Which blogging services does Flickr support?
- There are some things I'd like in my blog post that aren't in the templates provided. What are my options?
- How do I tweet from Flickr?
- What happened to the "Who can blog?" setting?
- Can I send to Flickr and blog from my mobile device?
- My mobile phone service provider puts a signature in all the posts I send from my phone! How do I stop that?
- Is there a badge I can display on my blog or website?
- Why isn't my badge working?
- Can I embed a slideshow on my site?
- Why doesn't Flickr allow embedding within frames?
Public/Private
People in Photos
- What is People in Photos?
- How do I add a person to a photo?
- Who can add me to a photo?
- Who can add people to my photos?
- Who can see which members are featured in a photo?
- Can I add someone who isn’t a Flickr member to a photo?
- How can I remove myself from a photo?
- How will I know when I’m added to a photo?
- Why am I having difficulty adding someone to a photo?
Tags
Collections
- How is a collection different than a set?
- Isn't this just sets of sets?
- How many collections can I have?
- How do I make a collection?
- How are the random images chosen for my collection mosaic?
- Who will be able to see my collections?
- Can I have private images in my mosaic?
- How do I arrange things in a collection?
- Can a set be in more than one collection?
- How do I delete a collection?
- Why can't I make a collection?
- Where will my collections appear?
Stats
- What are statistics on Flickr?
- Why can't I see my stats?
- Can I view historical referrer data past 28 days?
- What is a referrer?
- How should I interpret the stats?
- I'm concerned about sites/search terms that I see in my stats. What can I do?
- I can't view one of the sites that linked to me. Why is that?
- How accurate are stats?
- Why does the Collection count seem low?
Favorites
Galleries
- What is a gallery?
- Seriously, how is a gallery different than favorites, sets and collections?
- How do I make a gallery?
- I'm trying to add a photo or video, but I don't see the "Add to gallery" link. Why?
- Only 18?
- Can I add my own photos and videos to a gallery?
- How can I edit a gallery?
- How do I change the featured photo or video for a gallery?
- How do I find out if my photo or video has been added to a gallery?
- How do I remove my photo from a gallery?
Contacts
- Why do I need contacts?
- How do I add a contact?
- What are the different types of contacts I can make?
- Is there a limit on the number of contacts I can have?
- How do I invite my friends into Flickr?
- How can I find my friends on Flickr?
- Who are these "People I may know"?
- What if I don't want to be found?
- How will my friends addresses be used?
- Can everyone see my age, real name, email address, and IM names in my profile?
- How do I remove a contact?
- If I remove someone from my contacts are they notified?
- Another Flickr member is making me uncomfortable. What can I do?
- Someone is blocking me. What's up with that?
Groups
- How do I share a photo with a group?
- How many group pools can I share my photos in?
- How do I post a photo in a discussion?
- What's a sticky topic?
- What is the difference between public and private groups?
- How do I make a public group private? And vice-versa?
- How are groups administered?
- I'm suddenly the admin of a group I didn't create. What's up with that?
- Who can see photos in a group pool?
- How do I leave a group?
- How do I delete a group?
- How can I translate my group into other languages?
- Can I create a group for my company?
- Why can’t I submit my photo/video to a group?
Your Profile
- Do I have to create a profile?
- What is that pixelated grey and black smiley face in a box?
- Can I change my screen name?
- Someone's written a testimonial about me. What if I don't want to publish it?
- Can I point my friends towards a page that's mine in Flickr?
- Will I be notified if one of my contacts writes me a testimonial?
- What happened to the interests section in my profile?
Your Account
- I forgot my password!!
- How do I change my password?
- Can I add another email address to my account?
- I don't want people to see my real name. How do I fix that?
- Do I have to get an email from Flickr for every little thing?
- How do I set up email notifications?
- Why are the links different in emails sent from Flickr?
- I signed up to receive notifications daily (or weekly), where are they?
- What is comScore?
- If I sign up for activity notification by email, will I get an email for each and every comment/fave/note added to my photos?
- HTML email, ugh!
- Can I make all the photos I upload to Flickr private without setting it for each one?
- My friends have "friendly" Flickr URLs while I have a string of numbers. How do I get a friendly URL?
- Why can't I change the personalized URL I created for my account?
- What is the email address I use to send my photos to Flickr?
- How do I delete my account?
- I deleted my account/My account is deleted. Can I get it back?
- Why do AT&T and Verizon Internet Service subscribers no longer get free pro?
- Why do Rogers Internet Service subscribers no longer get free Pro?
- How do I view my photos on my TV with AT&T U-verse?
- What happens to the Flickr pro I purchased if i have a free broadband partner account?
- How do I set up email notifications?
- Is there a minimum age for using Flickr?
Yahoo! IDs, signing in and screen names
- How do I sign in using Google or Facebook?
- I setup logging in with Google/Facebook on the wrong account.
- I got the error 4231000000 while linking to my Facebook account, what can I do?
- I got the error 4091000000 while linking to my Facebook account, what can I do?
- I'm going to delete my Yahoo! account. What happens to my Flickr photos?
- I've forgotten my password!
- I've forgotten my password (Google or Facebook login)
- It doesn't seem to 'remember me' each time. What's up with that?
- How do I merge my Yahoo! account with my Flickr one?
- What if I have two Flickr accounts?
- If I lose access to my Yahoo! account, will I be able to sign in to my Flickr account?
- Can I transfer my Flickr account between two Yahoo! IDs?
- I still sign in via the "Old Skool" log in page. Can I do that forever?
- What changes when I merge?
- How do my Flickr notification preferences change after I merge my account with Yahoo!?
- What if my Yahoo! ID happens to be the same as my Flickr "screen name"?
- What if someone is using my Flickr screen name as their Yahoo! ID?
- I'm making an account for my organization. Who should have access?
Moving your Yahoo! Photos
Nokia and Flickr
- My Nokia phone isn't listed? What do I do?
- I don't have a Nokia device. Will you offer this kind of service for other phones, too?
- I don't see Flickr listed as an option on my N-series device. What do I do?
- I've entered my username and password on my Nokia set-up screen, but it still won't work. What's wrong?
- I'm seeing a weird "System Error" on my Nokia. What does that mean?
- Is there a place I can ask questions related to Nokia Nseries problems?
Printing
- How do I get started ordering prints, books, posters, etc. on my photos?
- Can anyone print my photos?
- What happened to pickup at Target?
- What does "Not recommended for printing" mean?
- Can I see a big version of the print I'm about to order?
- What does it cost to print?
- How can I preview my book, calendar, etc. before printing it?
- What image formats can be printed?
- Who can I contact with questions about prints? How can I contact Snapfish?
Payments
- What methods of payment do you accept?
- Will I be notified before my Pro is renewed?
- How can I cancel? / What if I don't want auto-renewal?
- Why isn't my account Pro when I just paid for it?
- Why am I seeing errors when ordering?
- Can I get a refund?
- There is a credit card already entered when I checkout. Where can I change this?
- How do I find the security code on my credit card?
- Where can I go for questions about my bill or trouble ordering?
- Why am I seeing errors when ordering with PayPal?
- What is Boleto?
- If I use Boleto, will my Flickr account be proed today?
- How long do I have to make a Boleto payment?
- Will I have to confirm my Boleto payment on Flickr?
- I changed my mind, but I still see a pending Boleto payment pending?
- How can I see a history of my Pro account purchases?
- I've found Flickr Pro accounts for sale somewhere else, for cheaper! Is this for real?
Getty Images
- The Flickr Collection on Getty Images?
- That Getty Images?
- How can I participate?
- What is Request to License by Getty Images?
- Can I enable the "Request to License" link on only some photos?
- What is Commercial use vs. Editorial use?
- I just made a request to license a Flickr photo, how long do I have to wait?
- I just received an invitation to license one of my photos via Getty Images, now what?
- What is stock photography?
- Is this microstock?
- How is Getty Images working with Flickr members?
- Do I have to license my photos with Getty Images?
- I’m interested in licensing an image that is not in the Getty Collection – what should I do?
- What's involved in enrolling as a Getty Images Contributor?
- I have to sign a contract with Getty Images? Why is that?
- If someone uses my image will I get a photo credit?
- I don't live in the USA. Can I still participate?
- What photos can I sell?
- Do the Getty Images team review the photos I’d like to sell after I submit them?
- Can I suggest images I think the editors might want to add to the collection?
- What sort of licensing does Getty Images support?
- I heard you need model releases? What does that mean?
- What if I can’t get a model release?
- Can I license my Creative Commons content?
- Do I need to remove my photo from Flickr if it’s for sale on Getty Images?
- What rights does Getty Images have over photos I post for sale in the Flickr collection on Getty Images?
- How will my photos be used?
- What happens if I change my mind?
- Can I remove my photos from Getty Images?
- My photos are outstanding! Why hasn't Getty Images contacted me?
- I have more questions!
The Flickr API
- How do I create an app?
- Where can I find help developing my app?
- Tips for making a successful app page
- How do apps get featured on the app home page?
- Where can I see a list of my apps?
- Where can I find the secret for my API Key?
- I need to take my app down temporarily. How can I do that?
- What licenses can I use and how can I make sure I'm pulling the right ones?
- Where can I keep up on activity on my apps?
- My app/API key has been disabled by staff. What can I do next?
- Can I make an app page without an API key?
App Garden
- What is The App Garden?
- What is an app and how do I use it?
- The app page says some comments have been deleted, what does that mean?
- I need help using an app?
- Why does "View Website" take me off Flickr?
- Where are my favorite apps?
- I am not a programmer - what exactly is the Flickr API and what does it mean to me?
- How do I opt-out of the Flickr API?
- I'd like to report abuse on an app or site that I think is abusing the Flickr API
On the Flickr website
- I have concerns about something I've seen on the site. What can I do?
- I think a Flickr account may have been compromised, what happened and what can I do?
- I can haz keyboard shortcuts?
- What considerations have been given to copyright?
- I've found my photos on someone else's website, what do I do?
- I am not a programmer- what exactly is the Flickr API and what does it mean to me?
- The application/website is asking for authorization from me- will it reveal my Flickr/Yahoo! password?
- Can I have HTML in my posts on the Flickr website?
- What is the buddy icon menu and how can I use it?
- Flickr has short URLs?
- What is an RSS feed?
- Why do I only see 20 items in RSS feeds?
- How do I get on Explore?
- How do I know if I am on Explore?
- What are the system requirements and supported browsers?
- The site is acting weird! Things aren't saving... photos are missing... what gives??
- Help! My images are all red x's (or broken icons, not loading, etc.)
- You've asked me to clear cache on a page or the browser - how do I do that?
- Flickr tells me I need to enable cookies to use the site, but they are already enabled...what should I do?
- I'm an AOL user having trouble viewing photos. What's going on?
- I've been told to "slow down partner." What's up with that?
- I'm having all sorts of trouble logging in. Help!
- I have a great idea for a feature! How can I suggest it?
- Can I link to my photography site?
- Someone is using my name/business name as their Flickr URL. What can I do?
- How can I keep myself safe on Flickr?