Behind the Scenes: Speaker Boehner’s Correspondence Center

Up on the fourth floor of the United States Capitol Building is a windowless office stocked with phones, computers, and printers; piled high with envelopes of all shapes and sizes; and covered in empty coffee cups and memo pads filled with notes and reminders.

This is Speaker John Boehner’s Correspondence Center – the collection point for tens of thousands of calls, emails, and letters that pour in for Speaker Boehner on a weekly basis. If you live outside of Ohio’s Eighth Congressional District, this is where your calls are answered and your messages are organized.

And last week was particularly busy.

“After the Supreme Court’s ruling on ObamaCare, the phones started ringing off the hook,” said Alex Becker, one of several staffers who spend their days listening to, reading letters from, and directly interacting with the American people. Alex says he personally “fielded over 100 calls and numerous emails” on Thursday alone.

Some who call or write simply comment on an issue. Others want to know where Speaker Boehner stands or when the House will take action on something. And many more will share personal stories.

“One caller, Jody from New York, talked about how ObamaCare would affect her small business,” said Alex. “She runs a local hardware store with her husband in their small town with 12 full time employees.  If fully implemented, ObamaCare will force her to start cutting her workforce because the cost would simply be too much.” The House will vote to repeal the president’s health care law on July 11.

Another staffer, Andy Bunker, said the Correspondence Center received more than 10,000 emails alone last week. “More than half of those e-mails concerned the Supreme Court ruling on ObamaCare,” he said, “and most of those remaining concerned the contempt vote on Attorney General Eric Holder.”

“We had droves of folks calling in encouraging the Speaker and House Republicans” to hold the Attorney General accountable for operation ‘Fast and Furious,’ said Andy. “Many of these callers had children in the armed forces and law enforcement, and all of them empathized with the Terry family as they demand answers.” A bipartisan majority in the House voted to hold the Attorney General in contempt.

The Correspondence Center plays a key role in helping the Republican majority fulfill its pledge to listen to and address the priorities of the American people. Each week, on average, the office receives roughly 19,250 phone calls, between 2,500 and 5,000 emails, and nearly 4,500 pieces of physical mail. The volume is higher when the House is in session and has reached as many as 35,000 emails in a single day.

We’re hearing from people in every corner of America,” says Andy. And Speaker Boehner and Republicans are listening.

Click here to contact Speaker Boehner (or click here if you live in Boehner’s Congressional District), and visit House.gov to find and contact your Member of Congress.


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