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Division
of Economic Assistance |
| Office of Quality Assurance |
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| The
Office of Quality Assurance performs a state and federally-mandated function
in evaluating the management of operation of the Supplemental Nutrition
Assistance Program (SNAP). This office is responsible
for evaluating a sample of the caseload to determine the appropriateness
of both active and negative eligibility decisions, i.e., case approvals
and denial or closures. The Office of Quality Assurance evaluates the accuracy of benefit levels determined for SNAP, reports the findings to applicable state and federal entities, and assists with corrective action. The goal of this office is to be a continuous source of reliable performance information needed to assess and validate the integrity of state economic assistance programs and to be a viable resource - participating in state and local efforts to ensure that high standards of performance are met in determining program eligibility and the amount of benefits authorized. |
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