Safety
Recall -- Firm Press Release
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BI-LO Issues Voluntary Recall on Daniella Brand Mangoes Due to Possible Health Risk
Contact:
Consumer:
1-800-862-9293
Media:
Amanda Lenar
864-672-2810
amanda.lenar@erwinpenland.com
FOR IMMEDIATE RELEASE August 31, 2112 - Today BI-LO announced an immediate voluntary recall on whole Daniella brand mangoes sold with a universal product code (UPC) of 0-00000-04051 in stores between July 12 and Aug. 27, 2012. The recalled mangoes, a product of Mexico, were sold as individual fruit and can be identified by the Daniella brand sticker. The product is being recalled in the states of Georgia, North Carolina, South Carolina and Tennessee due to a potential health risk from possible contamination with Salmonella Braenderup.
Salmonella is an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy persons infected with Salmonella often experience fever, diarrhea (which may be bloody), nausea, vomiting and abdominal pain. In rare circumstances, infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses such as arterial infections (i.e., infected aneurysms), endocarditis and arthritis.
Out of an abundance of caution for customer safety and as a service to the general consuming public at large, the Daniella brand mangoes are being recalled in consultation with the Food and Drug Administration (FDA). The company has received no reports of illness associated with product consumption.
"We encourage consumers in possession of the recalled item to immediately discard the product or bring it back to their local BI-LO,” said Brian Wright, BI-LO’s senior director of communications. “As part of the company’s Satisfaction Guarantee, customers who have purchased the product may visit their neighborhood store to request a full refund.”
Consumers are advised not to eat the mangoes and to either discard or return them to BI-LO for a refund. To receive the refund, individuals must present proof of purchase through a receipt.
Customers with questions about the recalled mangoes may contact BI-LO’s consumer relations department at 1-800-862-9293. Hours of operation are Monday-Friday from 8 a.m. – 6 p.m., and Saturday from 8 a.m. – 5 p.m. ET. Consumers who may have purchased mangoes without sticker information are urged to consult the store for sourcing information.
About BI-LO
Headquartered in Mauldin, S.C., BI-LO operates 206 supermarkets in North Carolina, South Carolina, Georgia and Tennessee, employing approximately 16,995 people. Founded in 1961, the company provides shoppers substantial savings without sacrificing quality or freshness through its BI-LO BONUSCARD® and other exclusive programs. A committed corporate citizen, BI-LO has raised more than $63 million through its BI-LO Charities efforts to organizations across the company’s footprint since 1984. For more information, visit www.bi-lo.com.
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