West Texas VA Health Care System
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Patient Alligned Care Team (PACT) The West Texas VA Health Care System PACTPatient Aligned Care Team (PACT) is a team in which each Veteran works together with health care professionals to plan for whole-person care and lifelong health and wellness. Along with VA, the West Texas VA Health Care System is currently undertaking one of the biggest cultural change efforts in recent history. Patient Aligned Care Teams (PACT) are being implemented at all VA Primary Care Sites, including our Community Based Outpatient Clinics. The goal of PACT is to improve Primary Care delivery by increasing: access, coordination of care, continuity of care and improving communication.PACT is a patient-driven, team-based approach to providing total health care which delivers efficient, comprehensive and continuous care for our Veterans. It puts the relationship with the provider and the team at the center of the patient's care. The principles of PACT include having an ongoing relationship with a Primary Care Provider and thier direct staff. Each patient will be at the center of a "teamlet", which will include a Primary Care Provider, RN Care Manager, LPN/Health-tech and a Medical Support Assistant (MSA). This teamlet is supported by a broader "Team" which includes social workers, dieticians, pharmacists, mental health providers and case managers.
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