Getting Here
UPON ARRIVAL
The following are some of the things you will be doing after you first arrive in Hawaii to help get you on your feet. Your sponsor should be meeting you at the airport and walking you through everything to make your initial time in Hawaii as stress free as possible.
Transportation from Honolulu International Airport: Your sponsor should be meeting you just outside the baggage claim area.
Housing: Prior to arriving on island, individuals with dependents should contact the Family Housing Office at (808) 474-1999. The housing office is located at the Navy Aloha Center, across of the Fleet and Family Service Center/PSD at the Moanalua Shopping Center at Pearl Harbor. Additionally, an advanced housing application should be faxed or mailed, along with a copy of your orders and service record Page 2 (dependent verification) to (808) 474-1822. Individuals are required to report to the Family Housing Office within 72 hours of arrival in order to be eligible for TLA.
Checking into the Hotel: Married Personnel will be staying at a hotel of their choice (TLA Approved Hotels). Make sure you let your sponsor know your flight itinerary as soon as possible so he can make your hotel reservations for you.
Checking into the Barracks/Dormitory for unaccompanied personnel:
Single personnel will be checking into the Hawaii Regional Unaccompanied Housing Administration Office within 72 hours of arrival at Gabrunas Hall, Bldg. 1323 for enlisted personnel and into BOH Central Assignments in Lockwood Hall for officers.
Air Force personnel (E1-E4) with less than three years of service, will be assigned to base dormitory. Please notify your sponsor to reserve a room prior to your arrival to Hickam. You should be assigned a dorm room the day you arrive in Oahu. There are five dormitory buildings, supporting 28 squadrons. If you have any questions, please call (808) 448-2007.
Checking into the Command: Prior to checking into the BEH/BOH you need to get your orders stamped at Bldg 150 Quarterdeck.The day you arrive you may be tired so your sponsor will leave you at the barracks or hotel to take a shower and freshen up or catch up on some lost sleep and he/she will let the command know you have arrived. The following morning you will be picked up and brought to the Command to check in. Personnel staying in TLA approved lodging can get their orders stamped the day after arrival.
CALLING HAWAII
Important phone numbers to have:
CBH (BOQ/BEQ): To request billeting onboard Pearl Harbor officer and enlisted personnel should send a fax which includes the member's name, rank, SSN, date of arrival and date of departure (if applicable) to: FAX # (808) 473-1372. Attn: Central Billeting Joint Base Pearl Harbor-Hickam. Reservations: (COM) - (808) 428-2603/04
- Gabrunas Hall Front Desk: (COM) - (808) 473-1203/5995
- Lockwood Hall Front Desk: (COM) - (808) 791-8300 ext. 1000
- Hale Koa Hotel Front Desk: (COM) - (808) 955-0555 or visit http://www.halekoa.com
(The Front desk is open 24 hours a day/7 days a week for your convenience!)
- Joint Base Pearl Harbor-Hickam Quarterdeck: (COM) - (808) 473-1222
- Region Operations Center: (ROC) - (808) 474-0302
- Housing Office: (COM) - (808) 474-1820
- Navy Federal Credit Union: 1-800-914-9494 (toll free)
- Pass and ID: (808) 471-2131 or (808) 471-3627
NEW ARRIVALS
For information on Check-In/Processing orders, visit the Personnel Support Detachment page.
For families with school-age kids, click on Public Schools for Navy Housing areas