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healthfinder.gov

@healthfinder

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Washington, DC · http://www.healthfinder.gov

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assessment depends on location. Anon patient AND provider surveys, can look @ readmissions (look at environmental causes, too)

set clear expectations and goals with entire org workforce. Everyone needs to be in the conversation

A3. is key! It's going to take more than one to make a difference. We have to work together.

Educate leadership – help them understand organizational goals can’t be attained without addressing health literacy.

Tip for : Encourage others to bring a friend or relative w/ them if they’re worried they might not understand their doctor.

Q.3 It has to come from top down and bottom up. Can't be in a silo. Think about the customer 1st in all you do.

A special thanks to our guest expert for joining us in today’s chat, and to all participants for your ideas and attention.

Plain Writing Act of 2010 requires federal agencies to use plain language in public communications:

Involve users with limited literacy skills throughout all stages of program development.

Q5: How can organizations assess their performance and effectiveness in promoting and applying health literacy principles?

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