Customer Service Center
Welcome to the Customer Service Center Branch (CSC)
The Customer Service Center consists of 4 Offices:
Administration Office (SPO) - provides a wide variety of services which include Administrative services for
personnel assigned to TRACEN Petaluma and in some special cases, to other units within the training center's geographical region; PHS Admin & Leave tracking support; CG Mutual Assistance; JP Morgan and Chase Government Travel Charge Card; and Military mail services.
Servicing Personnel Office (SPO) - maintains and updates personnel data records as well as investigating and resolving personnel and pay issues for TRACEN Petaluma permanent and "A" transient personnel; CAMSPAC; NAVCEN West; and LORSTA Middletown.
Transportation Office - provides support to military personnel with their government and self
procured moves, as well as transporation arragements for flights and ferry terminals, and shipment of POV's.
ID Card and Decal Office - located in the main building at the Front Gate of the training center. Hours of operation are 0730-1130 and 1230-1530 Monday through Friday, with the exception of Federal Holidays.
Office Location: Building 150 on Idaho Avenue (3rd left off of Pennsylvania Avenue from the main gate, followed by a 2nd left)
The Customer Service Center’s hours of operation are as follows:
Monday through Friday (excluding federal holidays)
0730 - 1130 - Walk-ins
1130 - 1300 - Closed for Lunch
1300 - 1600 - By appointment only
Any emergencies that arise will be taken care of immediately.
To contact the information desk at CSC please call 707-765-7394 or Fax: 707-765-7339.
Additional services provided by the CSC are: Cashier Cage, Official Passports, JP Morgan and Chase Government Travel Charge Card, CG Mutual Assistance, and Military mail services.
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