United State Coast Guard

Marine Safety and Satisfaction

In 2008, we published a comprehensive Marine Safety Performance Plan (MSPP) that identified improvements the Coast Guard needed to make in order to keep pace with the dynamic needs of our maritime industry partners and stakeholders. We started by clearly articulating our goals, objectives, and performance targets for the next five years, and then solicited and incorporated industry's feedback. Utilizing this transparent and collaborative approach, we created a shared vision on how best to "right our ship."

It is important to note the Coast Guard cannot achieve its goals alone. We acknowledge the terrific support we've received so far from senior officials in the Department of Homeland Security, the Administration, and our Congressional leadership. There has also been an outburst of support from various industry partners eager to assist with ship-riding programs, industry training, and establishing our national Centers of Expertise. We are firmly convinced we are on the right track. Of course, we still need your validation and feedback.

If you have had any recent experiences with Marine Safety personnel in the field, we want to hear from you on how we're doing and what needs improvement.

Please email MS_MEPEval@uscg.mil to tell us what you think. Thanks!