Course: MGT06 - Field Operations Management
Type of Course: Residence - 4.5 working days
Target Audience:
- Team Leads that are bargaining unit employees including WFO/RFC/National Center or equivalent Senior Forecasters,
regional team lead and headquarters program team leads (GS 12-14)
- Non-NWS Attendees: Bargaining unit employees from other NOAA line offices and other federal agencies meeting the criteria
equivalent to the NWS criteria
This course is open to all federal agencies. For
increased diversity of experience, ideas, and methods, there
are typically 6 slots available in each session for non-NWS applicants who meet the
intended audience criteria.
Course Description: This course provides knowledge and skills necessary to lead forecast office, River forecast center, or regional teams
in the absence of a supervisor. Emphasis is placed on: team situational leadership, communications, communicating with the public through the media,
customer relations, personnel and administrative policies, basic labor relations, conflict mitigation and management,
performance, and decision-making process.
Course Objectives: Upon completion of this course the student will be able to:
- Identify the responsibilities of working with office managers and supervisors
- Explain basic leadership concepts
- Apply basic decision-making concepts
- Apply team development, situational skills and associated leadership techniques
- Work effectively within the labor-management agreement
- Lead a diverse work team
- Mitigate conflict within the working environment
- Solve personnel and administrative problems
- Identify and use media communications techniques
- Set and maintain high performance standards in the workplace
Required Pre-requisites: Specific pre-course requirements and materials will be provided to participants
with the selection letter and welcome packet approximately one month before the course. This includes completion of:
- approximately 1 hour of reading
- the Online Strength Finders assessment (approx. 20 minutes)
- a 1 page team writing assignment
Optional, but Recommended Review: None
Eligible NON-NWS Personnel: Contact Denise Lewis
( denise.lewis@noaa.gov 816-994-3006 ) for tuition costs and course availability.
FY2011 tuition is $500.00 for non-NWS attendees.
www.nws.noaa.gov 
