If you have questions about College Board services not listed here, please use our Online Inquiry Form.
You may also call: 866-630-9305
International callers may dial: 212-520-8570
Contact Us
Please select one of the following topics so that we can direct your request to the appropriate customer service specialist. We also encourage you to use our website and help center to find up-to-date and comprehensive information.
Most Popular Programs
All Programs
- ACCUPLACER®
- Admitted Class Evaluation Service™ (ACES™)
- Admitted Student Questionnaire® (ASQ®)
- Advanced Placement Program® (AP)
- AP Potential™
- College Board Education Loan Program
- College Board Store
- College-Level Examination Program® (CLEP®)
- Common Data Set
- CSS/Financial Aid PROFILE®
- Data Licensing
- Descriptor PLUS (D+)
- Educational Opportunity Center (EOC)
- Educational Testing Service (ETS)
- Enrollment Planning Service (EPS®)
- Government Relations
- Institutional Documentation Service (IDOC)
- Institutional Needs Analysis System (INAS®)
- College Board International
- Members' Services
- MyRoad™
- National Hispanic Recognition Program
- PowerFAIDS®
- PSAT/NMSQT®
- PSAT/NMSQT Services for Students with Disabilities (SSD)
- ReadiStep
- Research Notes
- SAT Program
- SAT Readiness Program™
- Scholarship Search
- Services for Students with Disabilities (SSD)
- Spotlight
- SpringBoard®
- Summary Reporting Services (SRS)
- Student Search Service® (SSS®)
Admitted Class Evaluation Service (ACES)
Research and Development
The College Board
45 Columbus Avenue
New York, New York 10023-6992
E-mail: aces@info.collegeboard.org
Admitted Student Questionnaire (ASQ)
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 800-626-9795
Fax: 703-842-8795
E-mail: enrollmentsolutions@collegeboard.org
Learn more about Admitted Student Questionnaire (ASQ).
Advanced Placement Program (AP)
Questions and comments about AP? Select one of the e-mail forms below:
AP Reading
Questions about AP Reading should be e-mailed to apreader@ets.org.
AP Potential
Questions about AP Potential should be directed to:
Phone: 212-713-8066
E-mail: appotential@collegeboard.org.
Representatives are available Monday through Friday, 8:30 a.m. to 6 p.m. Eastern Standard Time.
AP Course Audit
Questions about the AP Course Audit should be directed to the AP Course Audit Helpline:
Phone: 877-AP-HELP-0 or 877-274-3570
International users call 541-246-2500 (toll call)
Phone lines are available Monday through Friday, 8:30 a.m. to 6:00 p.m. Eastern Time.
Users with Course Audit accounts should sign in and utilize the Communication Center to contact us via e-mail.
General AP Contact
All other questions about AP policies, exam administration details, and other operational aspects:
Phone: 888-CALL-4-AP or 609-771-7300
Fax: 610-290-8979
E-mail: apexams@info.collegeboard.org
Students and parents: Learn more about AP. Professionals: Learn more about AP Central.
AP for Colleges and Universities
E-mail: aphighered@collegeboard.org
Website: aphighered.collegeboard.org
Advanced Placement Program in Canada
Director: George Ewonus
Suite 550 - 2950 Douglas Street
Victoria, British Columbia
Canada, V8T 4N4
Phone 1: 800-667-4548
Phone 2: 250-472-8561
Fax: 250-472-8655
E-mail: gewonus@ap.ca or gewonus@collegeboard.org
College Board Education Loan Program
The College Board has ended its role as a lender in the Federal Family Education Loan Program (FFELP). The College Board stopped accepting applications as of October 15, 2007. Borrowers with Sallie Mae serviced loans should call 888-272-5543. All other inquiries can be directed to:
Enrollment
11955 Democracy Drive, Suite 300
Reston, VA 20190-5662
Phone: 571-485-3000
Fax: 571-485-3099
E-mail: educationloans@collegeboard.org
College Board Store
Questions about your order and requests for information about the publications offered in the College Board's online store should be directed to:
College Board Publications
PO Box 4699
Mount Vernon, IL 62864
Phone: 212-713-8165
Fax: 212-713-8143
E-mail: store_help@collegeboard.org
International Phone: 212-713-8260
Representatives are available Monday through Friday, 8:30 a.m. to 6 p.m. Eastern Standard Time.
College-Level Examination Program (CLEP)
P.O. Box 6600
Princeton, NJ 08541-6600
Phone: 800-257-9558
Fax: 609-771-7088
E-mail: clep@collegeboard.org
Learn more about CLEP.
CSS/Financial Aid PROFILE
Students
Phone: 305-829-9793
E-mail: help@cssprofile.org
Phone lines are available Monday through Friday, 9 a.m. to 6 p.m. Eastern Time. Service hours are extended January through April to 8 a.m. to 10 p.m. Eastern Time, and are subject to change.
Financial Aid Administrators or High School Counselors
Phone: 800-239-5888
E-mail: help@cssprofile.org
Use the number above to order additional copies of the PROFILE Student Guide. Orders can also be sent via e-mail to help@cssprofile.org.
Learn more about CSS/Financial Aid PROFILE.
Data Licensing
The College Board licenses its college and scholarship information for published and research use. If you're interested in licensing arrangements, please complete this inquiry form.
Descriptor PLUS (D+)
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 800-626-9795
Fax: 703-842-8795
Email: enrollmentsolutions@collegeboard.org
Educational Opportunity Center (EOC)
1233 20th Street, NW, Suite 600
Washington, DC 20036-4302
Phone: 202-741-4730
Fax: 202-822-5190
Learn more about the Educational Opportunity Center.
Educational Testing Service (ETS)
Rosedale Road
Princeton, NJ 08541
Phone: 609-921-9000
Fax: 609-734-5410
E-mail: etsinfo@ets.org
Learn more about Educational Testing Service.
Enrollment Planning Service (EPS)
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 800-626-9795
Fax: 703-842-8795
E-mail: enrollmentsolutions@collegeboard.org
Learn more about Enrollment Planning Service (EPS).
Government Relations, Washington Office
1233 20th Street, NW, Suite 600
Washington, DC 20036-4302
Phone: 202-741-4700
Fax: 202-822-5920
E-mail: govrelations@collegeboard.org
Institutional Documentation Service (IDOC)
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 305-420-3688
E-mail: help@cssprofile.org
Learn more about Institutional Documentation Service (IDOC).
Institutional Needs Analysis System (INAS)
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 571-485-3000
Fax: 571-485-3099
E-mail: enrollmentsolutions@collegeboard.org
Learn more about Institutional Needs Analysis System (INAS).
College Board International
College Board International provides resources to help students from around the world attain first or undergraduate degrees at top-rated universities and specialized institutions.
45 Columbus Avenue
New York, New York 10023-6992
Phone: (212) 373-8738
E-mail: International@collegeboard.org
Learn more about College Board International.
Members' Services
Member delegates with questions and comments can contact their respective College Board Regional Office.
MyRoad
45 Columbus Avenue
New York, NY 10023-6992
Phone: 888-331-8300
Contact MyRoad.
Learn more about MyRoad.
National Hispanic Recognition Program (NHRP)
National Hispanic Recognition Program
c/o College Board
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 571-485-3000
Fax: 571-485-3099
PowerFAIDS
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 571-485-3000
Fax: 571-485-3099
E-mail: enrollmentsolutions@collegeboard.org
Learn more about PowerFAIDS.
PSAT/NMSQT
PSAT/NMSQT for K-12 Professionals
E-mail: psat@info.collegeboard.org
PSAT/NMSQT Office
P.O. Box 6720
Princeton, NJ 08541-6720
Phone: 888-477-7728 (Counselor Hotline)
International Callers: 609-771-7070
Fax: 610-290-8979
TTY: 609-882-4118
Phone lines are available between 8 a.m. and 4 p.m. Eastern Time. The phone lines are busiest between 11:30 a.m. and 1 p.m. Note: the hours are extended through 6 p.m. during periods of high call volume in mid-October and early December.
PSAT/ NMSQT Student and Parent Inquiries
E-mail: psathelp@info.collegeboard.org
PSAT/NMSQT Office
P.O. Box 6720
Princeton, NJ 08541-6720
Phone: 866-433-7728
International Callers: 212-713-8105
Fax: 610-290-8979
TTY: 609-882-4118
Phone lines are available between 8 a.m. and 4 p.m. Eastern Time. The phone lines are busiest between 11:30 a.m. and 1 p.m. Note: the hours are extended through 6 p.m. during periods of high call volume in mid-October and early December.
PSAT/NMSQT Services for Students with Disabilities (SSD)
PSAT/NMSQT Services for Students with Disabilities
P.O. Box 6226
Princeton, NJ 08541-6226
Phone: 609-771-7137
Fax: 609-771-7944
TTY: 609-882-4118
E-mail: ssd@info.collegeboard.org
Phone lines are available between 8 a.m. and 4 p.m. Eastern Time.
ReadiStep
Phone: 877-797-3234International Callers: 212-520-8570
Fax: 212-713-8143
E-mail: readistep@collegeboard.org
Phone lines are available Monday to Friday between 8.30 a.m. and 8 p.m. Eastern Time.
Research Notes
To receive a catalog of research reports available for purchase, e-mail your request to researchmailbox@collegeboard.org or call 212-713-8088.
SAT Program
For Students and Parents
- Register online for the SAT (requires student login)
- View and send scores online (requires student login)
- General SAT information for students and parents
- Contact information for students and parents
For Counselors
For Admission Staff
SAT Readiness Program
For general questions:
- Students: srp@collegeboard.com
- Educators: srpschool@collegeboard.com
For subscribers with technical questions about The Official SAT Online Course™:
- Students: satonlinecourse@collegeboard.com
- Educators: satonlinecourseschool@collegeboard.com
Scholarship Search
Questions and comments about the Scholarship Search? Complete this e-mail form. Learn more about Scholarship Search.
Services for Students with Disabilities (SSD)
College Board Services for Students with Disabilities
P.O. Box 6226
Princeton, NJ 08541-6226
Phone: 609-771-7137
TTY: 609-882-4118
Fax: 609-771-7944
E-mail: ssd@info.collegeboard.org
Phone lines are available Monday through Friday, 8 a.m. to 6 p.m. Eastern Time.
Learn more about Services for Students with Disabilities.
Spotlight
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 800-626-9795
Fax: 703-787-6796
E-mail: enrollmentsolutions@collegeboard.org
Learn more about Spotlight.
SpringBoard
45 Columbus Avenue
New York, NY 10023
Phone: 877-999-7723
Fax: 646-607-2881
E-mail: SpringBoard@collegeboard.org
Learn more about SpringBoard.
Student Search Service (SSS)
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 866-499-5357
Fax: 703-787-6796
Email: SearchCustomerService@collegeboard.org
Questions and comments regarding SSS should be directed to your College Board Regional Office. Learn more about Student Search Service.