About the Family Policy Compliance Office
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The mission of the Family Policy Compliance Office (FPCO) is to meet the needs of the Department's primary customers--learners of all ages--by effectively implementing two laws that seek to ensure student and parental rights in education: the Family Educational Rights and Privacy Act (FERPA) and the Protection of Pupil Rights Amendment (PPRA).
Parents and eligible students who need assistance or who wish to file a complaint under FERPA or PPRA should do so in writing to the Family Policy Compliance Office, sending pertinent information through the mail, concerning any allegations to the following address:
Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202-5920
Phone: 1-800-USA-LEARN (1-800-872-5327)
The Department of Education has released final regulations amending the Family Educational Rights and Privacy Act (FERPA) regulations. The changes to the FERPA regulations will have the important effect of improving access to data. Improved access to data will facilitate States’ ability to evaluate education programs, ensure limited resources are invested effectively, build upon what works and discard what does not, increase accountability and transparency, and contribute to a culture of innovation and continuous improvement in education.
The benefits of using student data, however, must always be balanced with the need to protect student privacy. Parents and students put their trust in the stewards of education data to ensure that students’ personal information is used only for legitimate purposes and only when absolutely necessary. The Department values this trust and strives to do all it can to protect the privacy of student information.
FERPA Final Regulations PDF (500KB)
Revised FERPA Regulations: An Overview for SEAs and LEAs PDF (132KB)
Revised FERPA Regulations: An Overview for Parents and Students PDF (137KB)
Guidance for Reasonable Methods and Written Agreements PDF (64KB)
New Model Notification for LEA Officials Word (35KB)
New Model Notification for Postsecondary Officials Word (37KB)
Case Study 1 – High School Feedback Report PDF (107KB)
Case Study 2 – Head Start Program PDF (99KB)
Case Study 3 – Enforcement PDF (127KB)
Case Study 4 – PTAC Technical Assistance PDF (127KB)
FPCO Contents
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