Insurance and Technology

10 Pillars Of An Effective Insurance ERM Framework Insurers must evaluate risk with greater accuracy, granularity and timeliness. Ernst & Young's Bill Spinard provides a framework for the proper concepts, procedures and technology to achieve genuine enterprise risk management.

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Setting the Stage for Innovation, Part 2: Create a Collaborative Working EnvironmentIn part 2 of a series on encouraging innovation in the insurance business, SMA's Deb Smallwood explores the challenges of bringing great ideas to the fore.

Curb-Side Lessons for Self-ServiceSelf-service options can sometimes lead to unintended consequences, and so any attempted improvement should be subject to some testing of how the new efficiency works out within the larger customer experience.

How Insurers Can Prevent Post-Catastrophe BlowbackThe insurance industry's reputation is taking a post-Sandy hit as vocal policyholders express their opinions that their claims are undervalued. It's easy to prevent this.

Making Your Mainframe Work Smarter, Not HarderRather than rip-and-replace, optimize your mainframe MIPS for key applications and understanding where you can redeploy MIPS-heavy workloads to alternative, more cost-effective platforms without introducing significant risk.

Distribution Insight – Analyzing Agency Performance and ProfitabilityDespite many experts predicting the death of the salesman, the agent/broker channel continues to play a prominent role in the insurance value chain.

10 Pillars Of An Effective Insurance ERM FrameworkInsurers must evaluate risk with greater accuracy, granularity and timeliness. Ernst & Young's Bill Spinard provides a framework for the proper concepts, procedures and technology to achieve genuine enterprise risk management.

What Matters in IT: the Power to ChangeHow an emerging architectural approach can turn a ‘commodity’ into a strategic weapon.

AIG To Sell Off Rest of AIA Stake, Raise $6.5 Billion: SourcesAmerican International Group Inc may raise as much as $6.5 billion from the sale of its remaining stake in AIA Group Ltd in Asia's second-largest block sale ever, exiting a business the U.S. insurer started nearly 100 years ago.