Please indicate your level of satisfaction/dissatisfaction with the statements below:
(If the statement is "NOT APPLICABLE", please select "NA".)
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I feel that the overall service received fully satisfied my needs.
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The NMC website provided accurate information and was easy to navigate.
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The information and forms received provided sufficient guidance and were easy to use.
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Based on information available to me, I was able to submit a complete application package.
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The NMC customer service center staff were professional and able to address my questions promptly.
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The correspondence, e-mails, and telephone calls that I received were accurate regarding my application and professional in nature.
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The Regional Examination Center (REC) staff were professional and able to assist with my application processing questions.
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The REC examination facilities were suitable for testing and the appropriate materials were available.
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The examinations were appropriate to the credential for which I applied.
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I was kept sufficiently informed as to the processing status of my application using the Coast Guard's Homeport website and/or receipt of system generated e-mail notifications.
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The time to process my application and issue my credential met my expectations.
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The credential I received was accurate and in good physical condition.
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