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 LIEUTENANT GENERAL DARRELL D. JONES
General explains changes to mortuary disposal process

Posted 12/9/2011 Email story   Print story

    


by Jim Garamone
American Forces Press Service


12/9/2011 - WASHINGTON (AFNS) -- As soon as officials at the Air Force Port Mortuary in Dover, Del., realized cremated and incinerated service member remains were being disposed of in a landfill, they changed the process, Lt. Gen. Darrell D. Jones said Dec. 8.

Jones, the Air Force's deputy chief of staff for manpower, personnel and services, discussed with Pentagon reporters the disposition of subsequently indentified remains.

Jones said Air Force leaders are sorry if the process has caused families any further anguish.

The prevalence of improvised explosive devices in today's combat -- everything from buried hand grenades to large bombs filled with hundreds of pounds of explosives -- has complicated mortuary processes, Jones explained.

"The remains of many of our fallen are fragmented," he said. "We strive to return these fallen to their families as intact as possible."

This is often difficult and sometimes the armed forces medical examiner determines the remains are incomplete. A family member then signs a statement electing how to dispose of any subsequently identified remains, Jones said.

"The family determines how the service will proceed if additional portions of remains are identified," he said.

In some cases, the family does not want to be notified if additional portions of remains are identified, Jone said, adding that the additional remains most often are small portions of soft tissue or bone fragments.

Prior to 2008, when families chose not to be notified of these remains, the mortuary disposed of them using "appropriate industry standards," Jones said. The remains were taken to a local funeral home for cremation. The cremated remains were then given to a contractor for incineration and subsequent disposal in a landfill. Remains of 274 service members were disposed of this way between 2003 and 2008, the general said.

"In 2008, the director of the Port Mortuary reviewed these processes and recommended to the Central Joint Mortuary Affairs Board that the services implement a retirement--at-sea option that was more fitting for subsequently identified remains," Jones said.

The retirement at sea is a dignified ceremony, and that has been the standard since 2008. The remains are cremated and placed in a sea-salt urn. The mortuary arranges with the Navy to have the retirement at sea.

Jones said the mortuary mission is to treat all remains with dignity, honor and respect. Mortuary employees also stand ready to help the families of the fallen. In 2008, mortuary employees were the ones who pushed for the change once they realized how the remains were being disposed of.

"It was employees at the Dover Port Mortuary who, on their own volition, came up with that suggestion, that recommendation, to make that policy change back in 2008," Pentagon spokesman Navy Capt. John Kirby told reporters today. "That wasn't something imposed upon them. It wasn't the result of some (inspector general) report. They came up with this on their own."

The Air Force has set up a hotline for families who have questions about the processes the mortuary used. It is 1-855-637-2583. Or families with questions can e-mail officials at dover.pm@pentagon.af.mil.

"We will be forthright, we will tell them everything we know about the disposition of their loved one," Jones said.



tabComments
12/15/2011 8:04:48 AM ET
Sorry, Billy. But do mortuary industry standards do NOT include sawing off a Marine's arm in order for their remains to fit within the casket? The answer here is easy. NO. The fact remains there was gross mismanagement happening at Dover and the penalty of one can call it that was nothing more than a slap on the wrist. The post-2008 senior leadership had a chance to hold those accountable for their actions and elected to the easy way out.
So Sad, Pentagon
 
12/14/2011 2:09:20 PM ET
While this subject is an emotional one to say the least, it pains me to read the hateful and somewhat ignorant comments. 1. Read the article. 2. Understand the funeral industry overall. 3. Realize that nothing was intentionally hidden from families concerning this subject. As a 21-year Services troop, I've performed 500 funeral honors ceremonies, managed 3,200 funeral honors details, processed a dozen mortuary cases overseas, performed 2 search and recovery missions, and assisted with mortuary on both even with AFMOA's assistance. I can tell with utmost expertise that the things my fellow workers have done, seen and endured were with the utmost dignity and is beyond most people's comprehension of the realities war and military mishaps. While I do not wish to downplay the not so great side of this story, the very real fact is that the ASHES, not actual remains, are disposed of in landfills in the mortuary industry. Remains are not allowed due to disease potential. The neutral side
Sgt Services, The Great State
 
12/14/2011 12:09:57 PM ET
The fact this problem even existed to begin with is a prime example of how weak our leadership has become. Instead of proactively employing and enforcing common sense processes to prevent problems such as this, leadership finds it much easier to reactively pass the buck by claiming it happened on their predecessor's watch. During the Reagan era, commanders were fired on the spot for far less serious screw-ups, but that was because upper leadership had higher standards than it does today.
JD, USA
 
12/14/2011 10:48:53 AM ET
You guys calling for Schwartz's resignation need to read the article. All these problems occurred pre 2008. Before our current CSAF. Also, I have worked in USAF mortuary affairs for 10 plus years. Read the article, the remains were disposed of within mortuary industry standards, meaning once a burial has already occurred for the majority of a person's remains, the family signed a notice stating they didn't want to be notified if any more remains were found. At that point the remains were cremated an honorable method. Disposing of them in the landfill by a contractor or those who did the cremating wasn't obviously the best idea, but once folks realized what was happening they made changes and started to fix the problem. The problem was fixed in 2008; it is just now coming to light. why would we fire all current leadership for something that happened over 3 years ago when they weren't even in office and involved in these decisions? No wonder America is falling behind other count
Billy, Denver CO
 
12/13/2011 7:30:48 PM ET
Lackland Port Dawgs deliver the next black eye to our Dignified Transfer process. Air Force Times posts disturbing picture of the best loaders in the world. What in the world were they thinking at Dover prior to '08 and what in the world are they thinking at Lackland today? Well guess no one was or is. Wonder how many Article 15's will result from this?
Washington we have a problem, All over
 
12/13/2011 6:29:40 PM ET
I definitely disagree. Whether industry standard practice or not, this is a flawed process for the disposition of remains. Why burial-at-sea was not a viable option to begin with is beyond me.Responsibility should be doled out at the highest level.
F.Dizzle, Osan AB ROK
 
12/13/2011 12:20:43 PM ET
CSAF and CMSAF need to step down. This is a descrace.
Ret MXG Chief, Aliquippa
 
12/12/2011 10:01:04 AM ET
Sorry MSgt Ret and Dave, no inflammatory remarks just the truth. The incidents took place up to 2008, but the punishment or lack thereof happened under their watch. Can you say turning a blind eye? So the time has come to either support a military that believes in accountability or support one lead by our CSAF. Your choice.
So Sad, Pentagon
 
12/12/2011 12:52:54 AM ET
Caveman-- Agreed. The USAF fires wing commanders for less. This involves the remains of US military members, not to mention the surviving families. There are huge efforts to recover remains from conflicts and wars decades prior, and the perception is that we threat those with the highest of reverence and respect. There were hundreds of thousands of military members killed in previous conflicts... I dare not say that everything was handled appropriately in the past because, given the scale, I doubt it was, but there are by far fewer deaths now than in any time in history, and the US government can't manage to keep things straight. Must not be any money in it or there would never be an error ever.
Loader, US
 
12/10/2011 12:53:39 PM ET
General: In order for the USAF to regain its face, it should remove from any land fill and US service members remains to include ashes of said members. The cost should be at Air Force expence. The AF should not be involved in the removal an outside agency should perform the task. Commanders that are directly involved should be removed and the center taken away from the USAF. This action of the AF will not be soon forgotten.
Barry Mawson, Colorado Springs
 
12/9/2011 11:31:29 PM ET
The $64.00 questions is: How does human remains and medical waste get combined in the lab and sent out to a 'DUMPSITE'? Are our highly qualified personnel in this endeavor getting Burned Out doing this hard and, I'm sure, sometimes emotional process? Or is it the did not/could not/would not type of demeanor?
RETIRED , IL
 
12/9/2011 10:17:44 PM ET
This kind of disgrace makes me ashamed to be an Air Force retiree. Ultimate accountability rests at the top and Schwartz should do the honorable thing by stepping down instead of stepping around the problem.
Retired Chief, US
 
12/9/2011 8:20:19 PM ET
This is a terrible and very sad story. My heart goes out to the families impacted and I pray something like this never happens again to the remains of our fallen warriors.To those watching this with interest, as the information indicates these incidences occurred prior to the current SecAF, CSAF and the A1 entering their respective offices, so they are not responsible. In fact, these Airmen are doing the right thing by the families and the memory of the fallen by coming forward and providing this information. They have each made a solemn commitment to ensure the honor and dignity of our fallen warriors are protected; they should be applauded for their courage during this very troubling ordeal. Bless them and the work they do every day on behalf of our Nation.
Just the Facts, FL
 
12/9/2011 4:30:56 PM ET
So how with a practice that stopped in 2008 be Gen's Schwartz and Jones fault? Just as is explained very clearly here, there was a problem identified and it was corrected. Our media leaves out those facts.
Dave, Korea
 
12/9/2011 3:48:56 PM ET
If the commentors had actually taken the time to actually read the article they would have discovered the incidents took place up to 2008. The mortuary folks do a very difficult job day-in day-out. So commentators, since accountability starts at the top, when are you punching out for taking responsibility for your inflammatory remarks?
MSgt Ret, BAFB
 
12/9/2011 10:40:09 AM ET
Sorry, putting the remains of troops in landfills is completely unacceptable. Accountability starts at the top. Time for Schwartz and Jones to be fired over this mess.
Caveman, Bedrock
 
12/9/2011 10:19:45 AM ET
Another UGLY issue for the Air Force. It really is disturbing that the US treated the body of Osama Bin Laden with more respect than it did of its own military members. 274 and counting.
So Sad, Pentagon
 
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