Find a BCAC or DCAO Near You
Beneficiary Counseling and Assistance Coordinator (BCAC)
and Debt Collection Assistance Officer (DCAO) Directory


Welcome to the BCAC/DCAO Directory!

  • A BCAC can answer your questions and help you navigate the TRICARE program.
  • A DCAO will assist you with debt collection matters related to unpaid TRICARE claims.
Using the application below, you can find a BCAC or DCAO near you, and sort them alphabetically, regionally, by state or service. Simply choose any combination to narrow the search. To print search results, click the “Printable View” button.

Are you a BCAC or DCAO? Click here to send updates to this page.

Group:
Region:
State/Country:
Service:
Please contact the Overseas TRICARE Service Center for countries not listed in this directory.
     

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GroupState / CountryServiceRegionInstallationFacilityPOC
BCAC Non-MTFEurasia-Africa TRICARE Regional Office (TRO) Europe, Reserve Component
MSgt Christina Black
Christina.Black@europe.tricare.osd.mil
Com: 011-49-6302-67-7431
DSN: 317-496-6375
Fax: 314-496-7431
BCAC Non-MTFEurasia-Africa TRICARE Regional Office (TRO) Europe, Reserve Component
Ms. Uli Engel
Uli.Engel@europe.tricare.osd.mil
Com: (49) 6302-67-6320
DSN: 312-496-6320
Fax: (49) 6302-67-6375
DCAO Non-MTFEurasia-Africa TRICARE Regional Office (TRO) Europe, Reserve Component
Ms. Uli Engel
Uli.Engel@europe.tricare.osd.mil
Com: (49) 6302-67-6320
DSN: 312-496-6320
Fax: (49) 6302-67-6375
BCACAlabama ArmySouthFort RuckerLyster Army Health Clinic (US Army Aeromedical Center)
Mr. Phillip Catron
phillip.catron@amedd.army.mil
Com: 334-255-7567
DSN: 558-7567
Fax: 334-255-7224
BCACAlabama ArmySouthFort RuckerLyster Army Health Clinic (US Army Aeromedical Center)
Ms. Stacy Woodall
stacy.woodall@amedd.army.mil
Com: 334-255-7240
DSN: 558-7240
Fax: 334-255-7224
BCACAlabama ArmySouthFort RuckerLyster Army Health Clinic (US Army Aeromedical Center)
Ms. Vicki Dupree
victoria.dupree@amedd.army.mil
Com: 334-255-7233
DSN: 558-7233
Fax: 334-255-7224
DCAOAlabama ArmySouthFort RuckerLyster Army Health Clinic (US Army Aeromedical Center)
Ms. Vicki Dupree
victoria.dupree@amedd.army.mil
Com: 334-255-7233
DSN: 558-7233
Fax: 334-255-7224
BCACAlabama Air ForceSouthMaxwell Air Force Base42nd Medical Group
Mr. Bill Lee
william.lee@maxwell.af.mil
Com: 334-953-6509
DSN: 493-6509
Fax: 334-953-7363
BCACAlabama Air ForceSouthMaxwell Air Force Base42nd Medical Group
Mr. Daniel Harmon
Daniel.harmon@maxwell.af.mil
Com: 334-953-5691
DSN: 493-5691
Fax: 334-953-7363
DCAOAlabama Air ForceSouthMaxwell Air Force Base42nd Medical Group
Mr. Bill Lee
william.lee@maxwell.af.mil
Com: 334-953-6509
DSN: 493-6509
Fax: 334-953-7363
BCACAlabama Non-MTFSouthMontgomery Recruiting BattalionMontgomery Recruiting Battalion
Ms. Dia Washington
Dia.washington@usarec.army.mil
Com: 334-551-3211
DSN:
Fax: 334-551-3599
BCACAlabama ArmySouthRedstone ArsenalFox Army Health Center
Ms. Paula Twitchell
paula.twitchell@us.army.mil
Com: 256-955-8888 ext. 1646
DSN: 645-8888 ext.1646
Fax: 256-955-6281
BCACAlabama ArmySouthRedstone ArsenalFox Army Health Center
Mrs. Linda Donnelly
linda.a.donnelly@us.army.mil
Com: 256-955-8888 x 1162
DSN: 645-8888 x 1162
Fax: 256-842-8146
DCAOAlabama ArmySouthRedstone ArsenalFox Army Health Center
Mrs. Linda Donnelly
linda.a.donnelly@us.army.mil
Com: 256-955-8888 x 1162
DSN: 645-8888 x 1162
Fax: 256-842-8146
DCAOAlabama ArmySouthRedstone ArsenalFox Army Health Center
Ms. Paula Twitchell
paula.twitchell@us.army.mil
Com: 256-955-8888 ext. 1646
DSN: 645-8888 ext.1646
Fax: 256-955-6281
BCACAlaska Air ForceWestEielson Air Force Base 354th Medical Group
TSgt Christopher Johnson (Alternate)
christopher.johnson.1@eielson.af.mil
Com: 907-377-6541
DSN:
Fax: 907-377-4325
DCAOAlaska Air ForceWestEielson Air Force Base 354th Medical Group
TSgt Christopher Johnson (Alternate)
christopher.johnson.1@eielson.af.mil
Com: 907-377-6541
DSN:
Fax: 907-377-4325
BCACAlaska ArmyWestFort WainwrightBassett Army Community Hospital
Ms. Brandy Parrett (Alternate)
brandy.parrett@us.army.mil
Com: 907-961-6833
DSN: 317-361-6833
Fax: 630-570-5182
BCACAlaska ArmyWestFort WainwrightBassett Army Community Hospital
Mr. Aubrey Hendrix (Primary)
aubrey.m.hendrix@us.army.mil
Com: 907-361-5656
DSN: 317-361-5656
Fax: 907-361-4847
DCAOAlaska ArmyWestFort WainwrightBassett Army Community Hospital
Mr. Aubrey Hendrix (Primary)
aubrey.m.hendrix@us.army.mil
Com: 907-361-5656
DSN: 317-361-5656
Fax: 907-361-4847
BCACAlaska Joint ServiceWestJoint Base Elmendorf-Richardson673rd Medical Group
Ms. Maria Hughes (Primary)
maria.hughes@elmendorf.af.mil
Com: 907-580-2015
DSN: 317-580-2015
Fax: 907-580-7099
BCACAlaska Joint ServiceWestJoint Base Elmendorf-Richardson673rd Medical Group
Ms. Heather Paxson (Alternate)
heather.paxson@elmendorf.af.mil
Com: 907-580-1072
DSN: 317-580-1072
Fax: 907-580-7099
DCAOAlaska Joint ServiceWestJoint Base Elmendorf-Richardson673rd Medical Group
Ms. Heather Paxson (Alternate)
heather.paxson@elmendorf.af.mil
Com: 907-580-1072
DSN: 317-580-1072
Fax: 907-580-7099
DCAOAlaska Joint ServiceWestJoint Base Elmendorf-Richardson673rd Medical Group
Ms. Maria Hughes (Primary)
maria.hughes@elmendorf.af.mil
Com: 907-580-2015
DSN: 317-580-2015
Fax: 907-580-7099
BCACAlaska Non-MTFWestTRICARE Regional Office (TRO) West - Alaska HubTRICARE Regional Office (TRO) West - Alaska Hub
Ms. Kristal Watson (Primary)
kristal.watson@trow.tma.osd.mil
Com: 907-743-1809
DSN:
Fax: 907-743-1811
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