The Employee Relations (ER) Branch, Human Resources Division/TRICARE Management Activity, is dedicated to the enhancement of a quality and efficient work environment within the TMA community by promoting positive communication between employees, managers and supervisors, addressing root causes of work place distractions, and advising TMA employees on employee relations matters, including administrative processes and policies. ER staff members provide advice, counsel and training to employees and managers to ensure a fair work environment, free of arbitrary biases and conducive to peak performance, with a proactive customer service-oriented focus. The ER Branch is dedicated to serving the TMA community by providing fair and equitable services in accordance with TMA, DoD, and Federal policies and procedures. To perform the ER mission, ER staff develops and interprets policy consistent with the law and TMA’s overall mission and guiding philosophy, responding to work place concerns via a fact-based analysis and investigation. ER supports the Agency mission by preparing decision makers to act in a win-win manner for the best interest of employees, the Agency, and the Agency’s customers.
www.tricare.mil is the official Web site of the TRICARE Management Activity, a component of the Military Health System 7700 Arlington Boulevard, Suite 5101, Falls Church, VA 22042-5101