USERRA Contact

Employer Support of the Guard and Reserve (ESGR) can assist in answering anyone's questions related to the Uniformed Services Employment Reemployment Rights Act (USERRA). ESGR also has Ombudsmen available to mediate uniformed service related disputes between service members and their civilian employers.

If you have questions you can call ESGR's toll-free number, 1-800-336-4590 (select option 1) between 8 AM and 6 PM (M-F); e-mail USERRA@osd.mil or complete the form below.

If you are a service member desiring to have an Ombudsman assist you and your employer resolve a dispute related to your military service, call ESGR's toll-free number, 1-800-336-4590 (select option 1) between 8 AM and 6 PM (M-F) or submit a USERRA Assistance Request.

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Uniformed Service Information

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Question

Privacy Statement

"Authority: 38 U.S.C. Chapter 43, Employment and Reemployment Rights of Members of the Uniformed Services (USERRA); 5 U.S.C. 571-583, Administrative Dispute Resolution Act (ADRA); 5 U.S.C. 552a, the Privacy Act of 1974; DoD Directive 1250.1, National Committee for Employer Support of the Guard and Reserve; DoD Instruction 1205.22, Employer Support of the Guard and Reserve; DoD Instruction 1205.12, Civilian Employment and Reemployment Rights of Applicants for, and Service Members and Former Service Members of the Uniformed Services.

Purpose: To determine eligibility and nature of services requested for USERRA informational assistance and informal mediation and collect statistical data on USERRA inquiries.

Routine Use(s): To communicate with Military Members and Federal, State, and local governmental agencies, as well as to private employers, to answer USERRA questions and furtherance of informal mediation efforts to resolve employment-reemployment conflicts and collect and report statistical data for annual reports to Congress and appropriate DoD agencies about USERRA support provided.

Disclosure: Voluntary; however, failure to provide accurate contact information and other solicited information may delay processing the request.

ADRA Notice: Information collect related to ESGR Ombudsman informal mediation may be confidential under 5 U.S.C. 571-583, Administrative Dispute Resolution Act (ADRA) and not releasable without written authorization by all parties involved in the mediation."

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