Skip to Content Skip to Navigation
NY.gov Portal State Agency Listing

New York State Department of Labor Unemployment Insurance

A-Z Index

Unemployment Benefits Online

!URGENT! The way you log into this system is changing

You will no longer be able to claim unemployment benefits online if you do not make this change.

Use NY.GOV ID (I already have an account) - or - Create An Account(I need to set up an account)

On November 15, 2012, the way you enter the Unemployment Benefits Online system will change.You will no longer be able to access the Unemployment Benefits Online system by using your Social Security number and PIN. You will be required to sign in from a different web page and use a NY.GOV ID Username and Password. This change will better protect your identity. Your NY.GOV ID can also be used to access online services from other NYS government agencies.

254,673 customers have successfully registered with NY.GOV ID.

 

See Frequently Asked Questions (FAQs) and Customer Tutorials to help you get started with NY.GOV ID.

If you still need assistance after viewing the FAQs and tutorials, please call 1-888-4-NYSDOL Monday through Friday 8 a.m. to 5 p.m. EST, or Sunday 1 p.m. to 5 p.m. EST, to speak to a representative at the DOL Contact Center. You can call and leave a message at other times. Or, you can e-mail your question and phone number to info.nysdol@labor.ny.gov at any time. A representative will reply to your phone or e-mail message during business hours.

Continue to Unemployment Benefits Online
(Unavailable as of November 15)

Thanks for the feedback! It will help us improve your experience.