TRICARE Outpatient Satisfaction Surveys (TROSS) - Purchased and Direct Care
Objective: The objective of these surveys is to provide the Office of the Assistant Secretary of Defense (Health Affairs) / TRICARE Management Activity, in conjunction with the Surgeons General, and Military Treatment Facility (MTF) Commanders, with quick, frequent, civilian benchmarked feedback on the satisfaction of beneficiaries who receive care through a DoD Medical Treatment Facility (MTF) and through a source other than a DoD MTF (purchased care).
Click link for report
2011
If you are interested in gaining access to the Outpatient survey results, please send an email to Ms. Jennifer Petersen at tross.support@altarum.org for a user name and password.
