The Office of Investigations and Internal Review serves as DoDEA's control point for all Department of Defense Inspector General (DoDIG) whistleblower/hotline referrals and for all administrative investigations.

The DoDIG routinely receives complaints through telephone calls, mail, or in person. Each complaint is assigned a referral tracking number, and is reviewed for possible investigative or audit interest. If there is none, it is forwarded to the appropriate DoD component. These complaints are either provided for the component's information, with no requirement to report back to the DoDIG, or, as is more likely, they are submitted to the component for inquiry or investigation with a report being sent back to the DoDIG as to what was found and what action, if any, was taken.

As DoDEA's liaison with the DoDIG Hotline Program, the Office of Investigations and Internal Review has the responsibility for ensuring that all whistleblower/hotline complaints receive appropriate attention, that all allegations are addressed, and that responses are made to DoDIG as required. The Office of Investigations and Internal Review maintains a tracking system for these complaints.

The office also receives referrals from EEO, military service IGs, and other sources.

When the Office of Investigations and Internal Review receives a complaint referral, the nature of the complaint is determined. Thereafter it is forwarded to the appropriate management official for review. The Office of Investigations and Internal Review staff work with program officials to assist in determining the optimum manner in which to obtain information or evidence and to report on the results of the inquiry.

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