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Contact Us

You can reach the Office of the Director of the Human Resources Directorate (HRD) or any of the division offices by calling the telephone numbers provided below.

Office of the Director:  (571) 256-4504

Consolidated Adjudications Facility: (301) 833-3777 or (301) 833-3788

• Adjudication

Executive and Political Personnel: (703) 693-8373

• SES Resources, Performance Management and Vacancies; Consultants/Experts; and Intergovernmental Personnel Act.

Labor and Management Employee Relations: (571) 372-3964

• Performance Management/Appraisals (NSPS/GS-15 and below); Labor Relations; Disciplinary and Adverse Actions; Leave Administration; Hours of Duty; Alternative Work Schedules; Administrative Grievances; Workers' Compensation; Drug-Free Workplace Program; Reasonable Accommodation; Incentive and Honorary Awards Program; and Telework.

Learning and Development:   For information/questions, send an e-mail to the L&DD Customer Satisfaction Center at lddcustomersatisfactioncenter@whs.mil 24/7. Monday - Friday, 8:30 a.m. - 5 p.m., the Center is supported by customer service reps who will respond to your inquiries.

• Employee Training and Development (executive, managerial, supervisory); Advisory Services (needs analysis; career management); Long-Term Training e.g., Key Executive Program, OSD Graduate Fellowship Program; National Security Studies Program; Defense Senior Leader Development Program; Course Development; Learning Management System; Strategic HR: coaching, team building, facilitation.

Management and Program Support: (571) 372-3976

• Administrative Support Services HRD; Interactive Customer Evaluation (ICE) Program; and Personnel Hilites (HRD Quarterly Newsletter).

Military Personnel: (703) 697-1886

• Military Personnel and Pay Support, Personnel Assignments, and the Awards Program.

Personnel Services: (571) 372-4073

• Staffing; Recruitment; Classification/Wage Administration; Employee Benefits and Entitlements; Special Employment Programs; HR Policy, Programs, and Plans.

WHS/HRD HR Policy and Program Integration/NSPS Division: (571) 372-4056

• Long-range planning for human capital initiatives and integrated products/services; Provide advise on initiatives affecting policy, service delivery, and collaboration with the 4th Estate; and the Transition Out of the National Security Personnel System.

Personnel Security Operations: (571) 372-4005

• Personnel Security Clearances; Clearance Appeals Board; and Security Policy.

Voluntary Campaign Management Office: (571) 372-3950 or (571) 372-3951

• DoD Combined Federal Campaign (CFC) (National Capital Region) and the DoD Overseas Campaign; Savings Bonds Campaign; and Blood Donations Campaigns.

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