Using Assistive Technology? Click here to change your profile Skip Navigation Skip to Footer

Beneficiary Web Enrollment


The Beneficiary Web Enrollment (BWE) Web site, hosted by the Defense Manpower Data Center, allows you to:

  • Update your personal information in the Defense Enrollment Eligibility Reporting System (DEERS).
    • When personal information is updated via BWE, the information is updated in DEERS and with your regional contractor (North, South and West regions).
  • Manage your TRICARE Prime or TRICARE Prime Remote enrollment online
    • Initiate new enrollments and pay your initial premium payment (if applicable)
    • Transfer your enrollment when you move (in or out of region-U.S. only)
    • Change your primary care manager
    • Covert active duty enrollment to retiree enrollment up to 90 days before your retirement date. Your retirement date must show in DEERS first.
    • Request new enrollment cards
    • View/update enrollment information
    • Add/update/delete other health insurance information
    • Disenroll (active duty may not disenroll)
  • Enroll in the TRICARE Dental Program
    • Under the new contract with MetLife (for coverage beginning May 1, 2012)
    • Pay your initial premium payment and establish a recurring premium payment.

Note: The Beneficiary Web Enrollment Web site is not available in overseas areas.

Accessing the Beneficiary Web Enrollment Web Site
A Common Access Card (CAC), DoD Self Service Logon (DS Logon) or Defense Financial and Accounting Services (DFAS) "myPay" login ID is required to access the Beneficiary Web Enrollment Web site.

Things to Remember When Enrolling Online
When you enroll in TRICARE Prime or TRICARE Prime Remote via the Beneficiary Web Enrollment Web site you are only completing the enrollment process. Other rules for enrollment still apply. So, remember:

  • The same enrollment deadlines apply (20th of the month rule).
  • Select a PCM within the 30-minute drive time access standard, or understand that you have waived your right to a PCM within 30 minutes of your home.The Beneficiary Web Enrollment Web site cannot determine the drive time. Your regional contractor will apply a blanket waiver if the PCM you choose is more then 30 minutes from your home.
  • You should not seek care until you receive an enrollment card or PCM change letter in the mail. Enrollments and PCM changes are pending until approved, which may take up to six calendar days.You may cancel any enrollment or PCM change online but the request must be entered within 48 hours of initiating the enrollment or PCM change.
  • Print out a copy of the enrollment confirmation for personal records. You may view your enrollment status at any time by logging into the Beneficiary Web Enrollment Web site.

For More Information or Assistance
For technical assistance when using the Beneficiary Web Enrollment Web site, call the Defense Manpower Data Center at 1-800-477-8227.  For questions about enrollment processing, contact your regional contractor.

Need to get a CAC or reset a CAC PIN number?

Visit www.dmdc.osd.mil/rsl or call 1-800-477-8227 toll free for assistance.

To Create a DS Logon:

Click here to find out how to get a DS Logon or view all frequently asked questions.

 

Last Modified:July 9, 2012