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Requesting Reimbursement


You and your NMA must pay for travel expenses up front and then submit a claim for reimbursement. A separate claim must be submitted per trip, per qualified patient or NMA. Only one individual can be reimbursed for each expense. All reimbursements are made through electronic funds transfer (EFT). Claims should be submitted to your TRICARE Regional Office (TRO) via fax or mail. Each claim submission must include:

  • Completed and signed claims forms
  • Copy of the CRSC determination letter (if not provided prior to travel)
  • Completed EFT authorization form (if not provided prior to travel)
  • Documentation from the specialty care provider verifying he or she treated you for the specified combat-related disability and the date(s) of service. View sample documentation.
  • Statement from the referring provider indicating the need for an NMA (if applicable and not provided prior to travel)
  • Legible receipts (or comparable written documents) indicating the payment(s) made for reimbursable goods and services; receipts must include:
    • Name of the company or vendor
    • Date of transaction
    • Items or services purchased
    • Unit price
    • Total amount paid

Submitting a request for reimbursement does not guarantee payment. For more information about eligibility, claims, and reimbursements, contact your TRO or visit them online.

Last Modified:May 16, 2011

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Contact

TRICARE Regional Office-North
Phone: 1-866-307-9749 or 1-703-588-1867/1869
E-mail: tronorth@tma.osd.mil

TRICARE Regional Office-South
Phone: 1-800-554-2397
E-mail: trosouthcs@tros.tma.osd.mil

TRICARE Regional Office-West
Phone: 1-800-449-6408
E-mail: trow-csrctravel@trow.tma.osd.mil